All Systems Operational

About This Site

Welcome to the Acquia Status page. This page provides the operational status of our products and services.

Click on the “Subscribe to updates” button to subscribe to notifications about the status of any of our products and services. You can customize the specific products or services you receive notifications for and the method of this notification during your enrollment. For more detailed instructions on configuring your notifications, view the Acquia Status page on Acquia Docs.

To view and enroll in notifications regarding the scheduled maintenance of our products and services, see Acquia Maintenance.

For any questions, contact Acquia Support.

For information on product status for Acquia partners, please visit the following pages:

  • Acquia Search (powered by SearchStax)
  • Acquia Conversion Optimization (powered by VWO). This product is formerly known as Acquia Convert.
  • Acquia Content Optimization (powered by Conductor). This product is formerly known as Acquia SEO.

  • Acquia Cloud Next Operational
    Cloud Platform Enterprise Operational
    Cloud Platform Professional Operational
    Acquia Site Factory Operational
    Cloud IDE Operational
    Drupal Cloud UI Operational
    Acquia Support Systems Operational
    Drupal Cloud API Operational
    Acquia Search Operational
    Acquia CLI Operational
    Acquia Cloud CD Pipelines Operational
    Acquia Cloud CD Environments Operational
    Node.js Operational
    Acquia Commerce Manager Operational
    Acquia Site Studio Operational
    Acquia Content Hub Operational
    Acquia Edge CDN Operational
    Acquia Edge Security Operational
    Acquia Edge Standard Operational
    Acquia Customer Data Platform Operational
    Acquia Personalization Operational
    Acquia Campaign Studio Operational
    Acquia Campaign Factory Operational
    Acquia Academy Operational
    Acquia Code Studio Operational
    Acquia Docs Operational
    Acquia Web Governance (formerly Acquia Optimize) Operational
    AcquiaID Operational
    Acquia Source Operational
    Acquia DAM Operational
    Acquia DAM Operational
    API (Rest v2) Operational
    Assets and Templates Operational
    Embed/Share links Operational
    Entries Operational
    Portals Operational
    Workflow Operational
    Acquia DAM Community Operational
    Operational
    Degraded Performance
    Partial Outage
    Major Outage
    Maintenance
    Feb 3, 2026

    No incidents reported today.

    Feb 2, 2026

    No incidents reported.

    Feb 1, 2026

    No incidents reported.

    Jan 31, 2026

    No incidents reported.

    Jan 30, 2026

    No incidents reported.

    Jan 29, 2026
    Resolved - The issue affecting metrics reporting within the Cloud Platform user interface is resolved, and all systems are now operating normally. Connectivity with the backend metrics provider has been restored, with metrics ingestion working correctly and performance charts loading as expected in the Cloud UI. Throughout this incident, hosted applications and websites remained fully operational and were not affected.
    Jan 29, 10:33 UTC
    Update - We are continuing to investigate the metrics interruption in the Cloud UI. There is no change in status since our last update, and we remain engaged with our provider to restore service. Additional information will be provided as it becomes available.
    Jan 29, 06:24 UTC
    Investigating - We are currently investigating an interruption of metrics reporting within the Cloud Platform user interface.

    Details: Acquia has detected an issue where performance data and charts are failing to load correctly in the Cloud UI. This is due to a connectivity issue with our backend metrics provider.

    Impact:

    Cloud UI: Customers may experience difficulties accessing or viewing real-time metrics and historical performance charts.

    Application Status: This interruption is strictly limited to the reporting dashboard. Your hosted applications and websites are not affected and remain fully operational.

    We have escalated this to our provider's support team as a high-priority incident and are working to restore visibility as quickly as possible. We will provide additional information as it becomes available.

    Jan 29, 04:24 UTC
    Jan 28, 2026

    No incidents reported.

    Jan 27, 2026

    No incidents reported.

    Jan 26, 2026

    No incidents reported.

    Jan 25, 2026

    No incidents reported.

    Jan 24, 2026

    No incidents reported.

    Jan 23, 2026

    No incidents reported.

    Jan 22, 2026

    No incidents reported.

    Jan 21, 2026

    No incidents reported.

    Jan 20, 2026

    No incidents reported.