Update - We have made further progress by restoring services for Acquia Campaign Factory, which are now fully operational.We are continuing to work on restoring service for Acquia Campaign Studio and will keep you updated as more information becomes available.
Oct 22, 2026 - 14:16 UTC
Oct 22, 2026 - 14:16 UTC
Update - Acquia is still working on to restore the services for Acquia Campaign Studio and Acquia Campaign Factory. We will continue to keep you updated as more information becomes available.
Oct 22, 2026 - 11:57 UTC
Oct 22, 2026 - 11:57 UTC
Identified - All Acquia customer applications have been patched and remain online. Core services have been restored, and Acquia Web Governance is operational. Work continues on restoring Acquia Campaign Studio and Acquia Campaign Factory. Our teams are actively working to restore these services and will provide further updates as more information becomes available.
Oct 22, 2026 - 07:48 UTC
Oct 22, 2026 - 07:48 UTC
Monitoring - We have made further progress as Acquia Source CMS and Acquia CLI are now fully operational. Work continues on Acquia Campaign Studio, Acquia Campaign Factory, and Acquia Web Governance Statistics, and we will share our next update shortly.
Oct 22, 2026 - 06:33 UTC
Oct 22, 2026 - 06:33 UTC
Update - Acquia has restored many services temporarily disabled during our security maintenance, and all customer applications remain patched and online.
Core services—including the Acquia Cloud Platform (UI, API, Pipelines, and deployments), Acquia ID, Cloud CD Pipelines, Acquia Support ticketing, and Acquia Site Studio—are fully operational.
Work continues on releasing updates for Acquia Source CMS, Acquia CLI, Campaign Studio, Campaign Factory, and Web Governance Statistics. We will continue to provide further updates as these finalize.
Oct 22, 2026 - 04:28 UTC
Core services—including the Acquia Cloud Platform (UI, API, Pipelines, and deployments), Acquia ID, Cloud CD Pipelines, Acquia Support ticketing, and Acquia Site Studio—are fully operational.
Work continues on releasing updates for Acquia Source CMS, Acquia CLI, Campaign Studio, Campaign Factory, and Web Governance Statistics. We will continue to provide further updates as these finalize.
Oct 22, 2026 - 04:28 UTC
Update - Acquia continues to address the critical PHP security release across our products. Here is the current status:
Patching progress:
All Acquia customer applications have been patched.
Acquia is still pending an operating system security update from external services to restore our disabled backend services.
As a security precaution, Acquia has temporarily disabled some services while we wait for an operating system security update from external services.
Our external service has indicated that this update is expected on 22 October 2026.
Acquia is working internally on alternative options to restore services as soon as possible.
Current Status:
Acquia Cloud Platform:
Your applications remain online and you can sign in to Drupal.
You cannot use the Acquia Cloud Platform user interface, Cloud API, Acquia CLI, Pipelines, or code deployments.
Acquia Support:
Some support systems are degraded, and you may not be able to submit support tickets.
For urgent issues, contact the Acquia Support team directly via phone.
Please refer to our support guide for a list of regional contact numbers: Contacting Acquia Support .
Acquia Campaign Studio and Acquia Campaign Factory:
Instances are temporarily offline.
Acquia Site Studio:
The Site Studio API is unavailable.
You cannot edit pages that use a Site Studio layout canvas
Acquia Web Governance:
You can continue to use Acquia Web Governance.
Statistics will be unavailable beginning tonight, and we expect to restore them by the end of day on 22 October 2026.
If you took your application offline: If your team took your application offline as a precaution, you cannot bring it back online until Acquia Cloud Platform backend services are restored. We will post on Acquia Status as soon as services are available.
Customer Action:
No action is required.
For ongoing updates, see Acquia Status and subscribe to the Acquia Trust Center.
Oct 21, 2026 - 23:20 UTC
Patching progress:
All Acquia customer applications have been patched.
Acquia is still pending an operating system security update from external services to restore our disabled backend services.
As a security precaution, Acquia has temporarily disabled some services while we wait for an operating system security update from external services.
Our external service has indicated that this update is expected on 22 October 2026.
Acquia is working internally on alternative options to restore services as soon as possible.
Current Status:
Acquia Cloud Platform:
Your applications remain online and you can sign in to Drupal.
You cannot use the Acquia Cloud Platform user interface, Cloud API, Acquia CLI, Pipelines, or code deployments.
Acquia Support:
Some support systems are degraded, and you may not be able to submit support tickets.
For urgent issues, contact the Acquia Support team directly via phone.
Please refer to our support guide for a list of regional contact numbers: Contacting Acquia Support .
Acquia Campaign Studio and Acquia Campaign Factory:
Instances are temporarily offline.
Acquia Site Studio:
The Site Studio API is unavailable.
You cannot edit pages that use a Site Studio layout canvas
Acquia Web Governance:
You can continue to use Acquia Web Governance.
Statistics will be unavailable beginning tonight, and we expect to restore them by the end of day on 22 October 2026.
If you took your application offline: If your team took your application offline as a precaution, you cannot bring it back online until Acquia Cloud Platform backend services are restored. We will post on Acquia Status as soon as services are available.
Customer Action:
No action is required.
For ongoing updates, see Acquia Status and subscribe to the Acquia Trust Center.
Oct 21, 2026 - 23:20 UTC
Update - Acquia is continuing to work with external services on the pending security update. Acquia Cloud Platform management services, Acquia Campaign Studio, Acquia Campaign Factory, and Site Studio remain temporarily unavailable.
Your applications remain online and available to visitors, and you can still sign in to Drupal.
We understand that customers are currently unable to access the Acquia Support portal to submit tickets online. If you require assistance during this time, you can contact the Acquia Support team directly via phone. Please refer to our support guide for a list of regional contact numbers: https://docs.acquia.com/support/guide/#contacting-acquia-support
We are continuing to monitor the situation and will provide further updates as more information becomes available.
Oct 21, 2026 - 22:00 UTC
Your applications remain online and available to visitors, and you can still sign in to Drupal.
We understand that customers are currently unable to access the Acquia Support portal to submit tickets online. If you require assistance during this time, you can contact the Acquia Support team directly via phone. Please refer to our support guide for a list of regional contact numbers: https://docs.acquia.com/support/guide/#contacting-acquia-support
We are continuing to monitor the situation and will provide further updates as more information becomes available.
Oct 21, 2026 - 22:00 UTC
Update - Acquia is continuing to work with external services on the pending security update. Acquia Cloud Platform management services remain temporarily unavailable, as well as Acquia Campaign Studio, Acquia Campaign Factory & Site Studio.
Your applications remain online and available to visitors, and you can still sign in to Drupal.
We understand that customers are currently unable to access the Acquia Support portal to submit tickets online. If you require assistance during this time, you can contact the Acquia Support team directly via phone. Please refer to our support guide for a list of regional contact numbers: https://docs.acquia.com/support/guide/#contacting-acquia-support
We are continuing to monitor the situation and will provide further updates as more information becomes available.
Oct 21, 2026 - 21:11 UTC
Your applications remain online and available to visitors, and you can still sign in to Drupal.
We understand that customers are currently unable to access the Acquia Support portal to submit tickets online. If you require assistance during this time, you can contact the Acquia Support team directly via phone. Please refer to our support guide for a list of regional contact numbers: https://docs.acquia.com/support/guide/#contacting-acquia-support
We are continuing to monitor the situation and will provide further updates as more information becomes available.
Oct 21, 2026 - 21:11 UTC
Update - As an additional security precaution, we have also temporarily disabled services for Acquia Campaign Studio, Acquia Campaign Factory & Site Studio.
We understand that customers are currently unable to access the Acquia Support portal to submit tickets online. If you require assistance during this time, you can contact the Acquia Support team directly via phone. Please refer to our support guide for a list of regional contact numbers: https://docs.acquia.com/support/guide/#contacting-acquia-support
We are continuing to monitor the situation and will provide further updates as more information becomes available.
Oct 21, 2026 - 20:03 UTC
We understand that customers are currently unable to access the Acquia Support portal to submit tickets online. If you require assistance during this time, you can contact the Acquia Support team directly via phone. Please refer to our support guide for a list of regional contact numbers: https://docs.acquia.com/support/guide/#contacting-acquia-support
We are continuing to monitor the situation and will provide further updates as more information becomes available.
Oct 21, 2026 - 20:03 UTC
Update - As an additional security precaution, we have also temporarily disabled services for Acquia Campaign Studio, Acquia Campaign Factory & Site Studio.
We understand that customers are currently unable to access the Acquia Support portal to submit tickets online. If you require assistance during this time, you can contact the Acquia Support team directly via phone. Please refer to our support guide for a list of regional contact numbers: https://docs.acquia.com/support/guide/#contacting-acquia-support
We are continuing to monitor the situation and will provide further updates as more information becomes available.
Oct 21, 2026 - 20:02 UTC
We understand that customers are currently unable to access the Acquia Support portal to submit tickets online. If you require assistance during this time, you can contact the Acquia Support team directly via phone. Please refer to our support guide for a list of regional contact numbers: https://docs.acquia.com/support/guide/#contacting-acquia-support
We are continuing to monitor the situation and will provide further updates as more information becomes available.
Oct 21, 2026 - 20:02 UTC
Identified - As a security precaution related to a critical PHP security release, Acquia has temporarily disabled some Acquia Cloud Platform management services while we wait for a pending operating system security update from AWS.
Your applications remain online and available to visitors, and you can still sign in to Drupal.
During this time, you will not be able to sign in to Acquia, access the Acquia Support portal to submit tickets, use Acquia Cloud Platform management tools or Cloud API, deploy code to production environments, or view Acquia Maintenance.
Acquia does not have an estimated restoration time yet. We will post updates here, including when services are available again. For more information, subscribe to the Acquia Acquia Trust Center | Powered by SafeBase(https://security.acquia.com/) .
Maintenance reference #7614
Oct 21, 2026 - 18:15 UTC
Your applications remain online and available to visitors, and you can still sign in to Drupal.
During this time, you will not be able to sign in to Acquia, access the Acquia Support portal to submit tickets, use Acquia Cloud Platform management tools or Cloud API, deploy code to production environments, or view Acquia Maintenance.
Acquia does not have an estimated restoration time yet. We will post updates here, including when services are available again. For more information, subscribe to the Acquia Acquia Trust Center | Powered by SafeBase(https://security.acquia.com/) .
Maintenance reference #7614
Oct 21, 2026 - 18:15 UTC
About This Site
Welcome to the Acquia Status page. This page provides the operational status of our products and services.
Click on the “Subscribe to updates” button to subscribe to notifications about the status of any of our products and services. You can customize the specific products or services you receive notifications for and the method of this notification during your enrollment. For more detailed instructions on configuring your notifications, view the Acquia Status page on Acquia Docs.
To view and enroll in notifications regarding the scheduled maintenance of our products and services, see Acquia Maintenance.
For any questions, contact Acquia Support.
For information on product status for Acquia partners, please visit the following pages:
Acquia Cloud Next
Operational
Cloud Platform Enterprise
Operational
Cloud Platform Professional
Operational
Acquia Site Factory
Operational
Cloud IDE
Operational
Drupal Cloud UI
Operational
Acquia Support Systems
Operational
Drupal Cloud API
Operational
Acquia Search
Operational
Acquia CLI
Operational
Acquia Cloud CD Pipelines
Operational
Acquia Cloud CD Environments
Operational
Node.js
Operational
Acquia Commerce Manager
Operational
Acquia Site Studio
Operational
Acquia Content Hub
Operational
Acquia Edge CDN
Operational
Acquia Edge Security
Operational
Acquia Edge Standard
Operational
Acquia Customer Data Platform
Operational
Acquia Campaign Studio
Degraded Performance
Acquia Campaign Factory
Operational
Acquia Academy
Operational
Acquia Code Studio
Operational
Acquia Docs
Operational
Acquia Web Governance (formerly Acquia Optimize)
Operational
AcquiaID
Operational
Acquia Source
Operational
Acquia DAM
Operational
Acquia DAM
Operational
API (Rest v2)
Operational
Assets and Templates
Operational
Embed/Share links
Operational
Entries
Operational
Portals
Operational
Workflow
Operational
Acquia DAM Community
Operational
SearchStax
Operational
SearchStax Admin App
Operational
SearchStax Analytics API
Operational
SearchStax Search APIs
Operational
SearchStax Discovery APIs
Operational
SearchStax APIs
Operational
SearchStax Pulse Monitoring
Operational
SearchStax Admin App
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance