All Systems Operational

About This Site

Welcome to the Acquia Status page. This page provides the operational status of our products and services.

Click on the “Subscribe to updates” button to subscribe to notifications about the status of any of our products and services. You can customize the specific products or services you receive notifications for and the method of this notification during your enrollment. For more detailed instructions on configuring your notifications, view the Acquia Status page on Acquia Docs.

For any questions, contact Acquia Support.

For information on product status for Acquia partners, please visit the following pages:

  • Acquia Search (powered by SearchStax)
  • Acquia Convert (powered by VWO)
  • Acquia SEO (powered by Conductor)

  • Cloud Platform Enterprise ? Operational
    Cloud Platform Professional ? Operational
    Acquia Cloud Next ? Operational
    Acquia Site Factory ? Operational
    Cloud IDE ? Operational
    Drupal Cloud UI ? Operational
    Acquia Support Systems ? Operational
    Acquia Migrate Operational
    Drupal Cloud API ? Operational
    Acquia Search ? Operational
    Acquia CLI ? Operational
    Acquia Cloud CD Pipelines Operational
    Acquia Cloud CD Environments Operational
    Node.js ? Operational
    Acquia Commerce Manager Operational
    Acquia Site Studio ? Operational
    Acquia Content Hub ? Operational
    Acquia Edge CDN ? Operational
    Acquia Edge Security ? Operational
    Acquia Customer Data Platform Operational
    Acquia Personalization ? Operational
    Acquia Campaign Studio Operational
    Acquia Campaign Factory Operational
    Acquia DAM (Classic) Operational
    Acquia DAM (Widen) Operational
    Acquia Academy Operational
    Acquia Code Studio Operational
    Acquia Docs ? Operational
    Acquia Optimize ? Operational
    AcquiaID ? Operational
    Acquia Source ? Operational
    Operational
    Degraded Performance
    Partial Outage
    Major Outage
    Maintenance
    Sep 18, 2025

    No incidents reported today.

    Sep 17, 2025
    Resolved - Acquia has restored full IDE functionality.
    At this time, all Acquia products are restored to full functionality.
    Note that Acquia has made a change to default Pipelines functionality, which includes enabling two environment variables related to NPM config and yarn scripts. For more on this, please review
    https://acquia.my.site.com/s/article/Acquia-has-restored-the-ability-to-use-npm-registries-and-there-are-no-known-data-leaks-at-this-time

    Sep 17, 19:23 UTC
    Update - Acquia has enabled NPM access for Acquia Pipelines and Code Studio. We will provide an update once Acquia IDE access is restored.
    Sep 17, 18:56 UTC
    Update - Acquia continues to carefully monitor the situation affecting the NPM Package Manager. The current status remains unchanged with all Acquia products enabled, but with temporary blocks in place which disable access to NPM. Meaning jobs will run, but they will fail if they require NPM.
    Sep 17, 16:21 UTC
    Update - Acquia remains vigilant in monitoring the security issue currently affecting the NPM Package Manager. We are aware of the significance of this matter and our security team is continuously assessing the situation as it evolves. We will update you promptly with any important developments.
    Sep 17, 15:16 UTC
    Update - Acquia remains vigilant in monitoring the security issue currently affecting the NPM Package Manager. We are aware of the significance of this matter and our security team is continuously assessing the situation as it evolves. At this point, we do not anticipate any immediate changes and expect the current restrictions to be in place for several more hours. We will update you promptly with any important developments or when it is appropriate to restore NPM package access.
    Sep 17, 12:30 UTC
    Update - Acquia remains vigilant in monitoring the security issue currently affecting the NPM Package Manager. We are aware of the significance of this matter and our security team is continuously assessing the situation as it evolves. At this point, we do not anticipate any immediate changes and expect the current restrictions to be in place for several more hours. We will update you promptly with any important developments or when it is appropriate to restore NPM package access.
    Sep 17, 10:01 UTC
    Update - Acquia is actively monitoring the ongoing security incident affecting the NPM Package Manager. We understand the importance of this issue and our security team is closely tracking developments. At this time, we expect the current status to remain in effect for the next several hours. Please be informed that we have temporarily blocked access to various IPs and DNS for NPM. While jobs will run, they will fail if they require NPM at this time. We will provide prompt updates as soon as it is safe to restore NPM package access or if circumstances change.
    Sep 17, 06:00 UTC
    Update - Acquia is actively monitoring the security incident affecting the NPM Package Manager. Our security team remains vigilant and will continue to observe developments. We will share additional updates as soon as we are able to restore NPM package access or if there are any significant changes. Based on the latest information, we anticipate the current status will remain unchanged over the next several hours. To know which NPM packages could potentially be impacted, please continue to watch https://socket.dev/blog/ongoing-supply-chain-attack-targets-crowdstrike-npm-packages
    Sep 17, 02:02 UTC
    Update - Acquia is continuing to actively monitor the security situation impacting the NPM Package Manager.
    While our security team is closely monitoring the situation, we expect the current status to remain consistent for the next few hours. As soon as the situation changes, allowing us to enable NPM package access, we will provide further updates.

    Sep 16, 21:57 UTC
    Update - Acquia Pipelines, Cloud IDE, and Code Studio have been restored. However, please note that we have temporarily blocked access to various IPs and DNS for NPM. While jobs will run, they will fail if they require NPM at this time.
    Sep 16, 21:23 UTC
    Update - Acquia is continuing to actively address the security situation impacting the NPM Package Manager. We are pleased to report significant progress in restoring our services:

    Internal Pipelines (CloudBees-based) are now operational and fully restored. Additionally, both Acquia Pipelines and Acquia Cloud IDE have been successfully restored and are now functioning normally. Our teams are actively working on restoring Acquia Code Studio, which remains in progress.

    Sep 16, 20:54 UTC
    Update - Acquia is continuing to actively address the security situation impacting the NPM Package Manager. As a precaution, workflows in Acquia Products that rely on NPM Package Manager—including Acquia Pipelines, Acquia Code Studio, and Cloud IDE—remain temporarily disabled.
    Our teams are still working on this, and we will provide additional updates as soon as more information becomes available.
    Thank you for your continued patience and understanding.

    Sep 16, 20:34 UTC
    Update - Acquia is continuing to actively address the security situation impacting the NPM Package Manager. As a precaution, workflows in Acquia Products that rely on NPM Package Manager—including Acquia Pipelines, Acquia Code Studio, and Cloud IDE—remain temporarily disabled.
    Our teams are still working on this, and we will provide additional updates as soon as more information becomes available.
    Thank you for your continued patience and understanding.

    Sep 16, 20:15 UTC
    Update - Acquia is continuing to actively address the security situation
    impacting the NPM Package Manager. As a precaution, workflows in Acquia
    Products that rely on NPM Package Manager—including Acquia Pipelines,
    Acquia Code Studio, and Cloud IDE—remain temporarily disabled. Our teams
    are still working on this, and we will provide additional updates as soon as
    more information becomes available. Thank you for your continued patience and
    understanding.

    Sep 16, 19:36 UTC
    Update - Acquia is continuing to actively address the security situation impacting the NPM Package Manager. As a precaution, workflows in Acquia Products that rely on NPM Package Manager—including Acquia Pipelines, Acquia Code Studio, and Cloud IDE—remain temporarily disabled.
    Our teams are still working on this, and we will provide additional updates as soon as more information becomes available.
    Thank you for your continued patience and understanding.

    Sep 16, 19:04 UTC
    Update - Acquia is continuing to actively address the security situation impacting the NPM Package Manager. As a precaution, workflows in Acquia Products that rely on NPM Package Manager—including Acquia Pipelines, Acquia Code Studio, and Cloud IDE—remain temporarily disabled. Our teams are still working on this, and we will provide additional updates as soon as more information becomes available. Thank you for your continued patience and understanding.
    Sep 16, 18:35 UTC
    Update - Acquia is continuing to actively address the security situation impacting the NPM Package Manager. As a precaution, workflows in Acquia Products that rely on NPM Package Manager—including Acquia Pipelines, Acquia Code Studio, and Cloud IDE—remain temporarily disabled.
    Our teams are still working on this, and we will provide additional updates as soon as more information becomes available.
    Thank you for your continued patience and understanding.

    Sep 16, 18:05 UTC
    Investigating - Acquia is aware of an ongoing security situation impacting NPM Package manager. More details on this evolving situation can be found here: https://socket.dev/blog/ongoing-supply-chain-attack-targets-crowdstrike-npm-packages
    Acquia is taking action to temporarily disable workflows in Acquia Products which depend on NPM Package Manager. This includes Acquia Pipelines, Acquia Code Studio, and Cloud IDE.

    We will provide additional updates as we have more information.

    Sep 16, 17:31 UTC
    Sep 16, 2025
    Sep 15, 2025

    No incidents reported.

    Sep 14, 2025

    No incidents reported.

    Sep 13, 2025

    No incidents reported.

    Sep 12, 2025
    Resolved - We have successfully resolved the issue affecting log streaming in the Cloud UI. The fix has been deployed, and normal functionality has been restored.
    Sep 12, 19:36 UTC
    Investigating - We have successfully resolved the issue affecting log streaming in the Cloud UI. The fix has been deployed, and normal functionality has been restored.
    Sep 12, 12:44 UTC
    Identified - We have identified the issue affecting log streaming in the Cloud UI. We are currently working on deploying a fix. We will share an update as soon as available.
    Sep 11, 13:21 UTC
    Investigating - We have identified the issue affecting log streaming in the Cloud UI. We are still working to implement and test a solution. We will keep you updated as more information becomes available.
    Sep 10, 23:04 UTC
    Identified - We have identified the issue affecting log streaming service for some customers in the Cloud UI . We are currently working to implement a solution and test the behavior. We will keep you updated as more information becomes available.
    Sep 10, 19:51 UTC
    Investigating - Acquia is currently experiencing an issue with the Cloud Platform where Log Streaming is not accessible from the Cloud UI for some customers. We are actively investigating the problem, and we will provide updates as soon as more information becomes available.
    Sep 10, 19:04 UTC
    Sep 11, 2025
    Sep 10, 2025
    Sep 9, 2025

    No incidents reported.

    Sep 8, 2025

    No incidents reported.

    Sep 7, 2025

    No incidents reported.

    Sep 6, 2025

    No incidents reported.

    Sep 5, 2025

    No incidents reported.

    Sep 4, 2025

    No incidents reported.