All Systems Operational

About This Site

Welcome to the Acquia Status page. This page provides the operational status of our products and services.

Click on the “Subscribe to updates” button to subscribe to notifications about the status of any of our products and services. You can customize the specific products or services you receive notifications for and the method of this notification during your enrollment. For more detailed instructions on configuring your notifications, view the Acquia Status page on Acquia Docs.

For any questions, contact Acquia Support.

For information on product status for Acquia partners, please visit the following pages:

  • Acquia Search (powered by SearchStax)
  • Acquia Convert (powered by VWO)
  • Acquia SEO (powered by Conductor)

    • Cloud Platform Enterprise ? Operational
    Cloud Platform Professional ? Operational
    Acquia Cloud Next ? Operational
    Acquia Site Factory ? Operational
    Cloud IDE ? Operational
    Drupal Cloud UI ? Operational
    Acquia Support Systems ? Operational
    Acquia Migrate Operational
    Drupal Cloud API ? Operational
    Acquia Search ? Operational
    Acquia CLI ? Operational
    Acquia Cloud CD Pipelines Operational
    Acquia Cloud CD Environments Operational
    Node.js ? Operational
    Acquia Commerce Manager Operational
    Acquia Site Studio ? Operational
    Acquia Content Hub ? Operational
    Acquia Edge CDN ? Operational
    Acquia Edge Security ? Operational
    Acquia Customer Data Platform Operational
    Acquia Personalization ? Operational
    Acquia Campaign Studio Operational
    Acquia Campaign Factory Operational
    Acquia DAM (Classic) Operational
    Acquia DAM (Widen) Operational
    Acquia Academy Operational
    Acquia Code Studio Operational
    Acquia Docs ? Operational
    Acquia Optimize ? Operational
    AcquiaID ? Operational
    Operational
    Degraded Performance
    Partial Outage
    Major Outage
    Maintenance
    Jun 10, 2025

    No incidents reported today.

    Jun 9, 2025

    No incidents reported.

    Jun 8, 2025

    No incidents reported.

    Jun 7, 2025

    No incidents reported.

    Jun 6, 2025

    No incidents reported.

    Jun 5, 2025
    Acquia has detected a temporary service interruption in the Acquia ticketing system
    Resolved - The underlying cause of this service interruption has been addressed. All affected Acquia ticketing services have been restored. All services are operational at this time.
    Jun 5, 15:19 UTC
    Monitoring - Acquia has implemented a solution to resolve the issue that caused the interruption in the Acquia ticketing system which was preventing customers from creating support tickets. Our team is now actively monitoring the service to ensure full functionality is maintained. We will continue to provide updates as more information becomes available.
    Jun 5, 14:36 UTC
    Identified - We are working to resolve an interruption in services for the Acquia ticketing system at this time. In the interim, please file tickets by calling the Acquia Support telephone number for your service region, which can be found at https://docs.acquia.com/support/guide/#hours-of-operation
    We will provide additional updates when services have been fully restored.
    Jun 5, 14:02 UTC
    Investigating - We are currently investigating an interruption of service for the Acquia ticketing system. In the interim, please file tickets by calling the Acquia Support telephone number for your service region, which can be found at https://docs.acquia.com/support/guide/#hours-of-operation
    We will provide additional information as it becomes available.
    Jun 5, 13:34 UTC
    Jun 4, 2025

    No incidents reported.

    Jun 3, 2025

    No incidents reported.

    Jun 2, 2025
    Acquia has detected partial interruption in Acquia Cloud Interface services
    Resolved - The underlying cause of the issue that was preventing customers from switching or deploying code in the Acquia Cloud Interface has been resolved. All affected services have now been fully restored.
    Jun 2, 15:19 UTC
    Monitoring - Acquia has implemented a solution to resolve the issue that caused the partial interruption in the Acquia Cloud Interface service, which was preventing customers from switching or deploying code. Our team is now actively monitoring the service to ensure full functionality is maintained. We will continue to provide updates as more information becomes available.
    Jun 2, 14:43 UTC
    Identified - Acquia has identified the issue causing the partial interruption in the Acquia Cloud Interface service, which is preventing customers from switching or deploying code.
    Our team is now actively working to implement a solution and restore full functionality as quickly as possible. We will continue to provide updates as more information becomes available.
    Jun 2, 12:46 UTC
    Investigating - We have identified partial interruption in the Acquia Cloud Interface service that is preventing customers from switching or deploying code. This is resulting in a degraded service experience .
    Our team is actively working to resolve the problem and restore full functionality as quickly as possible. We will continue to provide updates as more information becomes available.
    Jun 2, 12:18 UTC
    Jun 1, 2025

    No incidents reported.

    May 31, 2025

    No incidents reported.

    May 30, 2025

    No incidents reported.

    May 29, 2025

    No incidents reported.

    May 28, 2025
    Acquia detected a brief service interruption affecting Acquia Cloud Next
    Resolved - Acquia Cloud Enterprise recently experienced a brief service interruption that impacted the availability of certain sites, scheduled jobs, and code deployments. The underlying cause was promptly identified, and corrective measures have been implemented to resolve the issue. Users are advised to re-run any scheduled jobs that may have failed during this period.
    May 28, 08:48 UTC
    May 27, 2025

    No incidents reported.

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