Monitoring - The issue appears to be resolved and previously impacted sites are now accessible. Our engineering team will continue to monitor the environment to ensure stability.
If you are still experiencing issues with your site, please respond to the support ticket opened for your environment or contact our support team so we can assist further. Additional updates will be shared as more information becomes available.

Mar 13, 2026 - 03:42 UTC
Update - Update: Our engineering team continues to investigate the load balancer issue. At this time, the impact appears to be limited to a subset of customer applications. Impacted customers have been contacted directly while we continue working toward resolution. Further updates will be shared as more information becomes available.
Mar 13, 2026 - 02:10 UTC
Investigating - Acquia is currently investigating an outage impacting multiple load balancers across several regions.Our engineering team is actively engaged and working to identify the issue.
Mar 13, 2026 - 01:04 UTC

About This Site

Welcome to the Acquia Status page. This page provides the operational status of our products and services.

Click on the “Subscribe to updates” button to subscribe to notifications about the status of any of our products and services. You can customize the specific products or services you receive notifications for and the method of this notification during your enrollment. For more detailed instructions on configuring your notifications, view the Acquia Status page on Acquia Docs.

To view and enroll in notifications regarding the scheduled maintenance of our products and services, see Acquia Maintenance.

For any questions, contact Acquia Support.

For information on product status for Acquia partners, please visit the following pages:

  • Acquia Search (powered by SearchStax)
  • Acquia Conversion Optimization (powered by VWO). This product is formerly known as Acquia Convert.
  • Acquia Content Optimization (powered by Conductor). This product is formerly known as Acquia SEO.

  • Acquia Cloud Next Operational
    Cloud Platform Enterprise Operational
    Cloud Platform Professional Operational
    Acquia Site Factory Operational
    Cloud IDE Operational
    Drupal Cloud UI Operational
    Acquia Support Systems Operational
    Drupal Cloud API Operational
    Acquia Search Operational
    Acquia CLI Operational
    Acquia Cloud CD Pipelines Operational
    Acquia Cloud CD Environments Operational
    Node.js Operational
    Acquia Commerce Manager Operational
    Acquia Site Studio Operational
    Acquia Content Hub Operational
    Acquia Edge CDN Operational
    Acquia Edge Security Operational
    Acquia Edge Standard Operational
    Acquia Customer Data Platform Operational
    Acquia Campaign Studio Operational
    Acquia Campaign Factory Operational
    Acquia Academy Operational
    Acquia Code Studio Operational
    Acquia Docs Operational
    Acquia Web Governance (formerly Acquia Optimize) Operational
    AcquiaID Operational
    Acquia Source Operational
    Acquia DAM Operational
    Acquia DAM Operational
    API (Rest v2) Operational
    Assets and Templates Operational
    Embed/Share links Operational
    Entries Operational
    Portals Operational
    Workflow Operational
    Acquia DAM Community Operational
    Operational
    Degraded Performance
    Partial Outage
    Major Outage
    Maintenance
    Mar 13, 2026

    Unresolved incident: Outage: Multi-Region Load Balancers.

    Mar 12, 2026

    No incidents reported.

    Mar 11, 2026

    No incidents reported.

    Mar 10, 2026

    No incidents reported.

    Mar 9, 2026

    No incidents reported.

    Mar 8, 2026

    No incidents reported.

    Mar 7, 2026

    No incidents reported.

    Mar 6, 2026

    No incidents reported.

    Mar 5, 2026

    No incidents reported.

    Mar 4, 2026

    No incidents reported.

    Mar 3, 2026

    No incidents reported.

    Mar 2, 2026

    No incidents reported.

    Mar 1, 2026

    No incidents reported.

    Feb 28, 2026

    No incidents reported.

    Feb 27, 2026

    No incidents reported.