All Systems Operational
Acquia Cloud Enterprise ? Operational
Acquia Cloud Professional ? Operational
Acquia Cloud UI ? Operational
Acquia Cloud Site Factory ? Operational
Acquia Cloud API ? Operational
Acquia Search ? Operational
Acquia Cloud Free ? Operational
Acquia Lift ? Operational
Acquia Cloud Edge ? Operational
Acquia Content Hub ? Operational
Acquia Support Systems ? Operational
Acquia Cloud CD Pipelines Operational
Acquia Cloud CD Environments Operational
Node.js ? Operational
Acquia DAM Operational
Journey Operational
Acquia Commerce Manager Operational
Acquia Developer Studio CLI ? Operational
Acquia Academy Operational
Acquia Developer Studio Remote IDEs ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 23, 2019

No incidents reported today.

Sep 22, 2019

No incidents reported.

Sep 21, 2019

No incidents reported.

Sep 20, 2019

No incidents reported.

Sep 19, 2019

No incidents reported.

Sep 18, 2019
Resolved - The underlying cause of this service interruption has been addressed. All affected Acquia ticketing services have been restored. All services are operational at this time.
Sep 18, 16:05 UTC
Investigating - We are currently investigating an interruption of service for the Acquia ticketing system. In the interim, please file tickets by calling the Acquia Support telephone number for your service region: North and South America +1-844-373-2128 Australia, Japan, and Asia Pacific +61-2-8319-9389 Europe and Africa +44-1865-520-011 We will provide additional information as it becomes available.
Sep 18, 13:46 UTC
Sep 17, 2019
Resolved - All affected Acquia DAM services have been restored. All services are operational at this time.
Sep 17, 21:46 UTC
Investigating - We are currently investigating a degradation of service with Acquia DAM. We will provide additional information as it becomes available.
Sep 17, 20:25 UTC
Sep 16, 2019
Resolved - The underlying cause of this service interruption has been addressed. All affected Acquia ticketing services have been restored. All services are operational at this time.
Sep 16, 20:38 UTC
Update - We are seeing improvements in the Acquia ticketing system. We will continue to monitor the system performance.

If you are still unable to file a ticket, please call the Acquia Support telephone number for your service region: North and South America +1-844-373-2128 Australia, Japan, and Asia Pacific +61-2-8319-9389 Europe and Africa +44-1865-520-011 We will provide additional information as it becomes available.
Sep 16, 19:43 UTC
Monitoring - We are working to resolve the interruption in services for the Acquia ticketing system at this time. We will provide additional updates when services have been fully restored.
Sep 16, 19:43 UTC
Investigating - We are currently investigating an interruption of service for the Acquia ticketing system. In the interim, please file tickets by calling the Acquia Support telephone number for your service region:

North and South America
+1-844-373-2128

Australia, Japan, and Asia Pacific
+61-2-8319-9389

Europe and Africa
+44-1865-520-011

We will provide additional information as it becomes available.
Sep 16, 18:17 UTC
Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019
Resolved - The underlying cause of this service interruption has been addressed. All affected Acquia ticketing services have been restored. All services are operational at this time.
Sep 13, 18:57 UTC
Monitoring - We are working to resolve an interruption in services for the Acquia ticketing system at this time. We will provide additional updates when services have been fully restored.
Sep 13, 17:42 UTC
Investigating - We are currently investigating an interruption of service for the Acquia ticketing system. In the interim, please file tickets by calling the Acquia Support telephone number for your service region:

North and South America
+1-844-373-2128

Australia, Japan, and Asia Pacific
+61-2-8319-9389

Europe and Africa
+44-1865-520-011

We will provide additional information as it becomes available.
Sep 13, 15:49 UTC
Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019
Resolved - All affected Acquia services have been restored. All services are operational at this time.
Sep 9, 20:21 UTC
Investigating - We are currently investigating an interruption of service for launching new sites in Acquia Cloud Professional. Customers with sites on Acquia Cloud Professional may be unable to launch new sites at this time. Additionally, customers with Acquia Cloud Professional sites may not be able to upsize their existing sites. No active sites are currently impacted. We will provide additional information as it becomes available.
Sep 9, 18:57 UTC