All Systems Operational
Cloud Platform Enterprise ? Operational
Cloud Platform Professional ? Operational
Acquia Site Factory ? Operational
Drupal Cloud IDE ? Operational
Drupal Cloud UI ? Operational
Acquia Support Systems ? Operational
Acquia Migrate Operational
Drupal Cloud API ? Operational
Acquia Search ? Operational
Acquia CLI ? Operational
Acquia Cloud CD Pipelines Operational
Acquia Cloud CD Environments Operational
Node.js ? Operational
Acquia Commerce Manager Operational
Acquia Site Studio ? Operational
Acquia Content Hub ? Operational
Acquia Edge CDN ? Operational
Acquia Edge Security ? Operational
Acquia Customer Data Platform Operational
Acquia Personalization ? Operational
Acquia Campaign Studio ? Operational
Acquia Campaign Factory Operational
Acquia DAM Operational
Acquia Academy Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 16, 2021

No incidents reported today.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021
Resolved - The underlying cause of this service interruption has been addressed. All affected Acquia Cloud IDEs and related services have been restored. All services are operational at this time.
Oct 13, 19:40 UTC
Identified - Services for Acquia Cloud IDEs are currently interrupted for some users creating new Cloud IDEs and unhibernating current IDEs. We will provide additional information as it becomes available.
Oct 13, 19:14 UTC
Oct 12, 2021

No incidents reported.

Oct 11, 2021
Resolved - The underlying cause of the service interruption affecting some applications on shared balancer bal-17437 in the Western Europe region has been addressed. All services are operational at this time.
Oct 11, 16:15 UTC
Investigating - We are currently investigating an interruption of service for Drupal Cloud affecting some applications on shared balancer bal-17437 in the Western Europe region. We will provide additional information as it becomes available.
Oct 11, 14:51 UTC
Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

Oct 7, 2021
Resolved - All affected Acquia Site Studio services have been restored. All services are operational at this time.
Oct 7, 21:06 UTC
Monitoring - The underlying cause of the service interruption affecting Acquia Site Studio has been fixed and addressed.
We are now currently monitoring the service to ensure that all systems are operating as expected. We will provide an update once this period of monitoring is complete.
Oct 7, 19:50 UTC
Investigating - We are currently investigating an interruption of service for Acquia Site Studio. Users trying to edit content may see page errors. We will provide additional information as it becomes available.
Oct 7, 19:29 UTC
Oct 6, 2021
Resolved - The underlying cause of this service interruption has been addressed. All affected Acquia task services have been restored.
Oct 6, 00:02 UTC
Monitoring - Task services for some Acquia Cloud Next applications were briefly interrupted between 23:00-23:35 UTC. During this interruption, customers with affected applications would have seen task failures when attempting to commit, deploy, or move code and databases, add or delete domains, or use the Acquia workflow interface. Tasks that failed as a result of this interruption will appear as failed in the Cloud UI and may need to be re-run. We have deployed a fix to resolve this issue and will provide an update when services have been fully restored.
Oct 5, 23:41 UTC
Oct 5, 2021
Resolved - All affected services have been restored. All services are operational at this time.
Oct 5, 15:23 UTC
Update - We are currently working with a third-party vendor to resolve the service interruption impacting Facebook Campaigns for Acquia Customer Data Platform and the Facebook plugin for Acquia Campaign Studio. We will provide additional information as it becomes available.
Oct 4, 22:15 UTC
Identified - We are still working to resolve the degradation of service impacting Facebook Campaigns for Acquia Customer Data Platform customers. This service interruption also impacts the Facebook plugin for Acquia Campaign Studio customers. Affected customers are currently unable to pass data between Acquia CDP or Acquia Campaign Studio and Facebook. We will provide additional updates when service is fully restored.
Oct 4, 20:09 UTC
Investigating - We are still working to resolve the degradation of service impacting Facebook Campaigns for Acquia Customer Data Platform customers. This service interruption also impacts the Facebook plugin for Acquia Campaign Studio customers. Affected customers are currently unable to pass data between Acquia CDP or Acquia Campaign Studio and Facebook. We will provide additional updates when service is fully restored.
Oct 4, 19:53 UTC
Identified - We have identified a degradation of service impacting Facebook Campaigns for Acquia Customer Data Platform customers. We are working to resolve this service interruption at this time. We will provide additional updates when service is fully restored.
Oct 4, 18:12 UTC
Oct 4, 2021
Resolved - All affected Acquia DAM services have now been restored.
Oct 4, 22:19 UTC
Identified - We have identified the issue and are working on a fix to resolve the service interruption impacting Acquia DAM services. We will provide additional information as it becomes available.
Oct 4, 20:46 UTC
Update - The latency issue is also affecting uploads within Core and Workstream for Acquia DAM. We are continuing to investigate this issue.
Oct 4, 19:31 UTC
Investigating - We are currently investigating an interruption of service for Acquia DAM. Users may experience slowness navigating or when downloading in bulk. We will provide additional information as it becomes available.
Oct 4, 18:36 UTC
Oct 3, 2021
Resolved - The underlying cause of this service interruption has been addressed. All affected Acquia Pipeline services have been restored. All services are operational at this time.
Oct 3, 11:01 UTC
Investigating - The underlying cause of this service interruption has been addressed. All affected Acquia Pipeline services have been restored. All services are operational at this time.
Oct 3, 10:55 UTC
Update - We are still working to resolve the service interruption impacting Acquia Cloud Pipelines. We will provide additional information as it becomes available.
Oct 1, 22:00 UTC
Identified - We are currently investigating an issue with a CA certificate (DST Root CA X3) that is impacting Acquia Cloud CD Pipelines. We will provide additional information as it becomes available.
Oct 1, 19:56 UTC
Oct 2, 2021

No incidents reported.