Acquia, Inc. Status

All Systems Operational

Acquia Cloud Enterprise Operational

Acquia Cloud Professional Operational

Acquia Cloud Free Operational

Acquia Site Factory Operational

Acquia Cloud IDE Operational

Acquia Cloud UI Operational

Acquia Support Systems Operational

Acquia Migrate Operational

Acquia Cloud API Operational

Acquia Search Operational

Acquia CLI Operational

Acquia Cloud CD Pipelines Operational

Acquia Cloud CD Environments Operational

Node.js Operational

Acquia Commerce Manager Operational

Acquia Site Studio Operational

Acquia Content Hub Operational

Acquia Edge CDN Operational

Acquia Edge Security Operational

Acquia Customer Data Platform Operational

Acquia Personalization Operational

Acquia Campaign Studio Operational

Acquia Campaign Factory Operational

Acquia DAM Operational

Acquia Journey Operational

Acquia Academy Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 26, 2020

No incidents reported today.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

Default PHP settings changed in PHP 7.3/7.4

Resolved - Platform level fix has been released across servers for issue impacting CLI upload_max_filesize for customers running PHP 7.3 or 7.4 in an Acquia environment. All services are operational at this time.
Oct 23, 03:20 UTC

Investigating - Acquia has identified a fix for this service degradation and will begin implementation later today (Thursday, 22 October 2020). As part of our efforts, PHP services will restart across all customer production applications. This may result in a momentary interruption in traffic as PHP services restart. Only traffic to applications with high PHP utilization are likely to notice any interruption; the vast majority of customer applications will appear completely unaffected.

We will provide further updates as this release is completed and the underlying service degradation is resolved.
Oct 22, 16:56 UTC

Update - As Acquia prepares a platform level fix, customers have a workaround option involving an update to settings.php which is outlined here: https://support.acquia.com/hc/en-us/articles/360058071053-Workaround-for-default-PHP-settings-incident
Oct 21, 20:09 UTC

Identified - Acquia is aware of an issue impacting CLI upload_max_filesize for customers running PHP 7.3 or 7.4 in an Acquia environment. Impacted customers will see a max upload size of 2M. Acquia is currently working on a fix.
Oct 21, 19:48 UTC

Oct 22, 2020

Oct 21, 2020

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

Acquia has detected an interruption of service for Acquia Campaign Studio

Resolved - The underlying cause of the Acquia Campaign Studio service interruption has been identified and addressed. All services are operational at this time.
Oct 15, 16:18 UTC

Monitoring - Service for Acquia Campaign Studio is currently interrupted. We are working to resolve this service interruption at this time. We will provide additional updates when service are fully restored.
Oct 15, 15:29 UTC

Investigating - We are currently investigating an interruption of service for Acquia Campaign Studio. We will provide additional information as it becomes available.
Oct 15, 15:19 UTC

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.