Acquia, Inc. Status

All Systems Operational

Cloud Platform Enterprise Operational

Cloud Platform Professional Operational

Acquia Cloud Next Operational

Acquia Site Factory Operational

Drupal Cloud IDE Operational

Drupal Cloud UI Operational

Acquia Support Systems Operational

Acquia Migrate Operational

Drupal Cloud API Operational

Acquia Search Operational

Acquia CLI Operational

Acquia Cloud CD Pipelines Operational

Acquia Cloud CD Environments Operational

Node.js Operational

Acquia Commerce Manager Operational

Acquia Site Studio Operational

Acquia Content Hub Operational

Acquia Edge CDN Operational

Acquia Edge Security Operational

Acquia Customer Data Platform Operational

Acquia Personalization Operational

Acquia Campaign Studio Operational

Acquia Campaign Factory Operational

Acquia DAM (Classic) Operational

Acquia DAM (Widen) Operational

Acquia Academy Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 16, 2022

No incidents reported today.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

Acquia has detected a temporary service interruption in the ticketing system

Resolved - The underlying cause of this service interruption has been addressed. All affected Acquia ticketing services have been restored. All services are operational at this time.
May 12, 04:37 UTC

Update - We are currently investigating an interruption of service for the ticketing system. In the interim, please file tickets by calling the Acquia Support telephone number for your service region, which can be found at https://docs.acquia.com/support/guide/#hours-of-operation
We will provide additional information as it becomes available.
May 12, 01:26 UTC

Investigating - We are currently investigating an interruption of service for the ticketing system. In the interim, please file tickets by calling the Acquia Support telephone number for your service region, which can be found at https://docs.acquia.com/support/guide/#hours-of-operation
We will provide additional information as it becomes available
May 12, 01:17 UTC

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.

May 6, 2022

No incidents reported.

May 5, 2022

No incidents reported.

May 4, 2022

Acquia has detected an interruption of service for the Acquia Cloud interface and related services

Resolved - The underlying cause of this service interruption has been addressed. The Acquia Cloud interface and all related services have been restored. All services are operational at this time.
May 4, 17:20 UTC

Monitoring - The cause of the delay in two factor messaging has been identified and a fix is in place. We are monitoring the situation. There may still be a delay in delivery of SMS two factor codes while queues are processed.
May 4, 16:08 UTC

Investigating - We are currently investigating an interruption of sms delivery for two-factor authentication for the Acquia Cloud interface and related services. Two factor messages are delayed, or failing to send.

Customer applications are not impacted. At this time, only Acquia Cloud two factor SMS messaging services are impacted.
May 4, 14:42 UTC

May 3, 2022

No incidents reported.

May 2, 2022

No incidents reported.