All Systems Operational
Cloud Platform Enterprise ? Operational
Cloud Platform Professional ? Operational
Acquia Site Factory ? Operational
Drupal Cloud IDE ? Operational
Drupal Cloud UI ? Operational
Acquia Support Systems ? Operational
Acquia Migrate Operational
Drupal Cloud API ? Operational
Acquia Search ? Operational
Acquia CLI ? Operational
Acquia Cloud CD Pipelines Operational
Acquia Cloud CD Environments Operational
Node.js ? Operational
Acquia Commerce Manager Operational
Acquia Site Studio ? Operational
Acquia Content Hub ? Operational
Acquia Edge CDN ? Operational
Acquia Edge Security ? Operational
Acquia Customer Data Platform Operational
Acquia Personalization ? Operational
Acquia Campaign Studio ? Operational
Acquia Campaign Factory Operational
Acquia DAM Operational
Acquia Journey Operational
Acquia Academy Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 25, 2021

No incidents reported today.

Jun 24, 2021

No incidents reported.

Jun 23, 2021
Resolved - The underlying cause of this service interruption has been addressed. All affected Acquia Search services have been restored. All services are operational at this time.
Jun 23, 22:08 UTC
Identified - Access to Acquia Search Services (US-East) for some applications is currently interrupted. We are working to resolve this service interruption at this time. We will provide additional updates when services are fully restored.
Jun 23, 21:39 UTC
Investigating - We are currently investigating an interruption of service for Acquia Search services for some applications in the US East Region. We will provide additional information as it becomes available.
Jun 23, 18:51 UTC
Jun 22, 2021

No incidents reported.

Jun 21, 2021

No incidents reported.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021
Resolved - The on-ongoing release has been completed. All affected services have been restored and are operational at this time.
Jun 18, 07:25 UTC
Investigating - A pause in the on-going release, is allowing events that have been delayed to proceed. Please expect some delay as the actions and events are processed. We will continue to provide updates as the release is completed.
Jun 18, 01:14 UTC
Update - Due to an on-going release, Acquia Campaign Studio customers may see campaign actions and events not executing. These actions and events may experience delays as workers are paused, however, these are not failed. As the release completes and workers are unpaused these queued actions/events will be processed. We will continue to provide updates as the release is completed.
Jun 17, 22:27 UTC
Identified - Service for Acquia Campaign Studio is currently interrupted. We are working to resolve this service interruption at this time. We will provide additional updates when service are fully restored.
Jun 17, 21:52 UTC
Jun 17, 2021
Resolved - All affected phone services have been restored. All services are operational at this time.
Jun 17, 04:30 UTC
Identified - Phone services for Acquia Support are currently interrupted in the United Kingdom and South Korea Region. We are working to resolve this service interruption at this time. We will provide additional updates when services have been fully restored.
Jun 16, 19:35 UTC
Investigating - We are currently investigating an interruption in telephone support for Acquia Support in the United Kingdom, and South Korea Region. During this service interruption, please reach us on one of our other numbers found at https://docs.acquia.com/support/guide/#contacting-acquia-support

We will provide additional information as it becomes available.
Jun 16, 14:19 UTC
Jun 16, 2021
Jun 15, 2021
Resolved - The underlying cause of this service interruption has been addressed. All affected Acquia task services have been restored, though affected applications may still see a brief delay as task requests are processed. All services are operational at this time.
Jun 15, 23:34 UTC
Identified - We are still working to resolve the interruption in task services affecting some Acquia Cloud Next applications at this time. We will provide additional updates when services have been fully restored.
Jun 15, 23:09 UTC
Investigating - We are currently investigating an interruption of service in task services for some Acquia Cloud Next applications. During this time, customers with affected applications will be unable to commit, deploy, or move code and databases, add or delete domains, or use the Acquia workflow interface. We will provide additional information as it becomes available.
Jun 15, 21:59 UTC
Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021
Resolved - The underlying cause of this service interruption has been addressed. All affected Acquia task services have been restored, though affected applications may still see a brief delay as task requests are processed. All services are operational at this time.
Jun 12, 11:40 UTC
Update - We are continuing to investigate an interruption of service in task services for some Acquia Cloud Next applications.
Jun 12, 11:20 UTC
Investigating - We are currently investigating an interruption of service in task services for some Acquia Cloud Next applications. During this time, customers with affected applications will be unable to commit, deploy, or move code and databases, add or delete domains, or use the Acquia workflow interface. We will provide additional information as it becomes available.
Jun 12, 10:28 UTC
Jun 11, 2021

No incidents reported.