All Systems Operational
Cloud Platform Enterprise ? Operational
Cloud Platform Professional ? Operational
Acquia Cloud Next ? Operational
Acquia Site Factory ? Operational
Drupal Cloud IDE ? Operational
Drupal Cloud UI ? Operational
Acquia Support Systems ? Operational
Acquia Migrate Operational
Drupal Cloud API ? Operational
Acquia Search ? Operational
Acquia CLI ? Operational
Acquia Cloud CD Pipelines Operational
Acquia Cloud CD Environments Operational
Node.js ? Operational
Acquia Commerce Manager Operational
Acquia Site Studio ? Operational
Acquia Content Hub ? Operational
Acquia Edge CDN ? Operational
Acquia Edge Security ? Operational
Acquia Customer Data Platform Operational
Acquia Personalization ? Operational
Acquia Campaign Studio ? Operational
Acquia Campaign Factory Operational
Acquia DAM (Classic) Operational
Acquia DAM (Widen) Operational
Acquia Academy Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 30, 2022

No incidents reported today.

Nov 29, 2022
Resolved - The underlying cause of the issue preventing Pipelines jobs from starting has been addressed. All affected Acquia Pipelines services have been restored and are operational at this time.
Nov 29, 15:18 UTC
Monitoring - A resolution to the issue preventing customers from starting Pipelines jobs has been deployed and Acquia is monitoring the situation. We will update as we have more information.
Nov 29, 14:28 UTC
Identified - Acquia has identified an issue where users without Cloud API V1 keys are no longer able to start pipelines jobs. A fix is being worked on and we will provide additional information as it becomes available.
Nov 29, 14:22 UTC
Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022
Resolved - The underlying cause of this service interruption has been addressed. All affected Acquia Customer Data Platform services have been restored and are operational at this time.
Nov 24, 01:15 UTC
Monitoring - We are currently monitoring an interruption of service for Acquia Customer Data Platform impacting customers in the US East product region. Impacted customers will be unable to use the following workflows: IQ workflow, audience counts/campaigns of migrated tenants, redash (query).
Nov 23, 18:55 UTC
Investigating - We are currently investigating an interruption of service for Acquia Customer Data Platform impacting customers in the US East product region. We will provide additional information as it becomes available.
Nov 23, 18:24 UTC
Nov 23, 2022
Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

Nov 17, 2022
Resolved - The underlying cause of this Acquia Cloud Next service impairment has been addressed. All services are operational at this time.
Nov 17, 16:34 UTC
Monitoring - We are now seeing tasks for ACN customers complete as expected. We are monitoring the situation and will provide additional information as it becomes available.
Nov 17, 16:11 UTC
Investigating - We are currently investigating an interruption of task services for some Acquia Cloud Next applications. We will provide additional information as it becomes available.
Nov 17, 15:10 UTC
Resolved - The underlying cause of this Acquia Cloud Next service impairment has been addressed. All services are operational at this time.
Nov 17, 11:52 UTC
Identified - We are currently investigating an impairment of service in task services for some Acquia Cloud Next applications. During this time, customers with affected applications will not be able to commit, deploy, or move code and databases, add or delete domains, or use the Acquia workflow interface. We will provide additional information as it becomes available.
Nov 17, 10:31 UTC
Resolved - The underlying cause of this service interruption has been addressed. All affected services have now been restored and are operational at this time.
Nov 17, 04:06 UTC
Identified - One of our component to allow code deployment and commit is currently experiencing some issues and some of Acquia customers will be unable to perform such tasks. Acquia is aware of this issue and working with urgency to address the issue.
Nov 16, 13:07 UTC
Nov 16, 2022
Resolved - The underlying cause of this service interruption has been addressed. All affected Acquia Cloud applications have been restored and are operational at this time.
Nov 16, 02:21 UTC
Update - We are still investigating an issue with Acquia Cloud Next applications. Tasks are completing in a normal timeframe, however the task status in the cloud UI is incorrectly showing completed tasks as still running. We will provide additional information as it becomes available.
Nov 15, 21:03 UTC
Investigating - We are currently investigating an issue with Acquia Cloud Next applications. Customer tasks will be slower than usual. We will provide additional information as it becomes available.
Nov 15, 19:34 UTC