Resolved -
All affected applications have been restored. All services are operational at this time.
Jan 27, 22:09 UTC
Monitoring -
At this time, remediations have been rolled out for all Cloud Next environments. We are continuing to monitor the earlier interruption of service affecting drush sql:dump and drush sql:sync.
We will provide additional updates when these services are fully restored.
Jan 27, 20:14 UTC
Investigating -
We are continuing to monitor an interruption Cloud Next environments preventing mysqldump commands, including via drush sql:dump and drush sql:sync to fail. Automated daily and Cloud on demand backups are functioning normally.
We are working to remediate this now. We will provide additional information as it becomes available.
Jan 27, 18:57 UTC
Update -
Acquia is continuing to investigate the issue on Cloud Next environments which is causing mysqldump commands, including via drush sql:dump and drush sql:sync, to fail. Automated daily and Cloud on demand backups continue to function normally.
Acquia anticipates a platform fix to this issue will be rolled out today.
We will provide additional updates as they become available.
Jan 27, 14:59 UTC
Update -
At this time, Acquia is investigating an issue on Cloud Next environments preventing mysqldump commands, including via drush sql:dump and drush sql:sync to fail. Automated daily and Cloud on demand backups are functioning normally.
We are working to remediate this issue now. We will provide additional updates as they become available.
Jan 27, 01:55 UTC
Identified -
At this time, Acquia is investigating an issue on Cloud Next environments preventing mysqldump commands, including via drush sql:dump and drush sql:sync to fail. Automated daily and Cloud on demand backups are functioning normally.
We are working to remediate this issue now.
Jan 26, 23:26 UTC
Investigating -
We are currently investigating an interruption of service for some Acquia Cloud Next applications. We will provide additional information as it becomes available.
Jan 26, 22:11 UTC