All Systems Operational

About This Site

Welcome to the Acquia Status page. This page provides the operational status of our products and services.

Click on the “Subscribe to updates” button to subscribe to notifications about the status of any of our products and services. You can customize the specific products or services you receive notifications for and the method of this notification during your enrollment. For more detailed instructions on configuring your notifications, view the Acquia Status page on Acquia Docs.

To view and enroll in notifications regarding the scheduled maintenance of our products and services, see Acquia Maintenance.

For any questions, contact Acquia Support.

For information on product status for Acquia partners, please visit the following pages:

  • Acquia Conversion Optimization (powered by VWO). This product is formerly known as Acquia Convert.
  • Acquia Content Optimization (powered by Conductor). This product is formerly known as Acquia SEO.

    • Acquia Cloud Next Operational
    Cloud Platform Enterprise Operational
    Cloud Platform Professional Operational
    Acquia Site Factory Operational
    Cloud IDE Operational
    Drupal Cloud UI Operational
    Acquia Support Systems Operational
    Drupal Cloud API Operational
    Acquia Search Operational
    Acquia CLI Operational
    Acquia Cloud CD Pipelines Operational
    Acquia Cloud CD Environments Operational
    Node.js Operational
    Acquia Commerce Manager Operational
    Acquia Site Studio Operational
    Acquia Content Hub Operational
    Acquia Edge CDN Operational
    Acquia Edge Security Operational
    Acquia Edge Standard Operational
    Acquia Customer Data Platform Operational
    Acquia Campaign Studio Operational
    Acquia Campaign Factory Operational
    Acquia Academy Operational
    Acquia Code Studio Operational
    Acquia Docs Operational
    Acquia Web Governance (formerly Acquia Optimize) Operational
    AcquiaID Operational
    Acquia Source Operational
    Acquia DAM Operational
    Acquia DAM Operational
    API (Rest v2) Operational
    Assets and Templates Operational
    Embed/Share links Operational
    Entries Operational
    Portals Operational
    Workflow Operational
    Acquia DAM Community Operational
    SearchStax Operational
    SearchStax Admin App Operational
    SearchStax Analytics API Operational
    SearchStax Search APIs Operational
    SearchStax Discovery APIs Operational
    SearchStax APIs Operational
    SearchStax Pulse Monitoring Operational
    SearchStax Admin App Operational
    Operational
    Degraded Performance
    Partial Outage
    Major Outage
    Maintenance

    Oct 6, 2026

    Acquia DAM Search Issue
    Resolved - We've resolved the issue causing intermittent errors when searching for EU hosted customers. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.
    Oct 6, 16:25 UTC
    Investigating - We're currently investigating an issue where some EU hosted customers are encountering intermittent errors when searching.
    Oct 6, 15:48 UTC
    Service Interruption Affecting Certain Acquia Cloud Next Applications
    Resolved - We have verified that system performance has fully stabilised following the implemented fix. The site unavailability and performance issues affecting a subset of Acquia Cloud Next applications are now completely resolved, and all services are operating normally. Thank you for your patience while we addressed this issue.
    Oct 6, 14:29 UTC
    Monitoring - A fix has been implemented to address the site unavailability and performance issues affecting a subset of Acquia Cloud Next applications. Service has been restored and intermittent 404 Not Found errors should no longer occur. We are currently monitoring system performance to ensure full stability and will provide a final update once the incident is fully resolved.
    Oct 6, 13:36 UTC
    Identified - We have identified the root cause of the issue resulting in site unavailability and performance issues for a subset of Acquia Cloud Next applications. We are working towards implementing a fix. We will provide another update once we can verify full service restoration.
    Oct 6, 13:02 UTC
    Update - We are continuing to investigate the site unavailability and performance issues affecting a subset of Acquia Cloud Next applications. Impacted customers might see intermittent 404 Not Found errors while accessing their application.
    Our engineering and operations teams remain actively engaged in determining the root cause. We will provide another update as soon as more information becomes available.
    Oct 6, 12:40 UTC
    Investigating - We are currently investigating reports of site unavailability and performance issues affecting a subset of applications on Acquia Cloud Next.
    Our engineering and operations teams are actively analyzing the issue to determine the root cause and restore full service as quickly as possible.
    Oct 6, 11:31 UTC

    Oct 5, 2026

    No incidents reported.

    Oct 4, 2026

    No incidents reported.

    Oct 3, 2026

    No incidents reported.

    Oct 2, 2026

    Acquia has identified an interruption of service for Acquia Search
    Resolved - Acquia has resolved the issue and search has restored functionality.
    Oct 2, 17:12 UTC
    Update - Acquia has identified a service interruption impacting Search in the US West region. We are working to resolve this interruption. We will provide additional updates when the service is restored.
    Oct 2, 04:45 UTC
    Identified - Acquia has identified a service interruption impacting Search in the US West region. We are working to resolve this interruption. We will provide additional updates when the service is restored.
    Oct 1, 22:42 UTC

    Oct 1, 2026

    Sep 30, 2026

    No incidents reported.

    Sep 29, 2026

    No incidents reported.

    Sep 28, 2026

    No incidents reported.

    Sep 27, 2026

    No incidents reported.

    Sep 26, 2026

    No incidents reported.

    Sep 25, 2026

    No incidents reported.

    Sep 24, 2026

    Edge Standard – New Domain Onboarding Issue
    Resolved - The issue affecting Edge Standard hostname provisioning has been fully resolved. All domain setup and provisioning functions are operating normally, and system performance is completely stable.
    Sep 24, 05:34 UTC
    Monitoring - The issue impacting Edge Standard hostname provisioning has been mitigated through a resolution implemented with our upstream vendor. Provisioning functions are operating normally, and we are continuing to monitor system performance to ensure ongoing stability.
    Sep 24, 04:12 UTC
    Update - We are continuing our work with the upstream vendor to implement a resolution for the Edge Standard hostname provisioning failures. Thank you for your patience while we work to restore full functionality. We will post another update as soon as we have new findings.
    Sep 23, 13:28 UTC
    Update - Investigation into the Edge Standard hostname provisioning failures remains ongoing in coordination with our upstream vendor. There are no significant changes to report at this stage. We will share further updates as our investigation progresses.
    Sep 23, 00:36 UTC
    Update - We are continuing to investigate the Edge Standard hostname provisioning failures with the engineering team and upstream vendor. We are currently testing fresh domain provisioning to verify status and will share the next update once we have more findings.
    Sep 22, 15:48 UTC
    Update - We are aware of an issue affecting new domain onboarding to the Edge Standard CDN. Customers attempting to add a new domain may see the configuration remain in a “Configure Failed” state. Our team is actively investigating the issue and working to restore normal functionality as soon as possible. We will provide another update once the issue has been resolved.
    Sep 22, 11:29 UTC
    Investigating - We are aware of an issue affecting new domain onboarding to the Edge Standard CDN. Customers attempting to add a new domain may see the configuration remain in a “Configure Failed” state. Our team is actively investigating the issue and working to restore normal functionality as soon as possible. We will provide another update once the issue has been resolved.
    Sep 22, 11:27 UTC

    Sep 23, 2026

    Sep 22, 2026

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