Acquia, Inc. Status

Jun 25, 2021

No incidents reported today.

Jun 24, 2021

No incidents reported.

Jun 23, 2021

Acquia has detected a temporary service interruption in Acquia Search Services (US-East)

Resolved - The underlying cause of this service interruption has been addressed. All affected Acquia Search services have been restored. All services are operational at this time.
Jun 23, 22:08 UTC

Identified - Access to Acquia Search Services (US-East) for some applications is currently interrupted. We are working to resolve this service interruption at this time. We will provide additional updates when services are fully restored.
Jun 23, 21:39 UTC

Investigating - We are currently investigating an interruption of service for Acquia Search services for some applications in the US East Region. We will provide additional information as it becomes available.
Jun 23, 18:51 UTC

Jun 22, 2021

No incidents reported.

Jun 21, 2021

No incidents reported.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

Acquia has detected an interruption of service for Acquia Campaign Studio

Resolved - The on-ongoing release has been completed. All affected services have been restored and are operational at this time.
Jun 18, 07:25 UTC

Investigating - A pause in the on-going release, is allowing events that have been delayed to proceed. Please expect some delay as the actions and events are processed. We will continue to provide updates as the release is completed.
Jun 18, 01:14 UTC

Update - Due to an on-going release, Acquia Campaign Studio customers may see campaign actions and events not executing. These actions and events may experience delays as workers are paused, however, these are not failed. As the release completes and workers are unpaused these queued actions/events will be processed. We will continue to provide updates as the release is completed.
Jun 17, 22:27 UTC

Identified - Service for Acquia Campaign Studio is currently interrupted. We are working to resolve this service interruption at this time. We will provide additional updates when service are fully restored.
Jun 17, 21:52 UTC

Jun 17, 2021

Acquia has detected a temporary service interruption in the Acquia Support telephone system for the United Kingdom, and South Korea Region

Resolved - All affected phone services have been restored. All services are operational at this time.
Jun 17, 04:30 UTC

Identified - Phone services for Acquia Support are currently interrupted in the United Kingdom and South Korea Region. We are working to resolve this service interruption at this time. We will provide additional updates when services have been fully restored.
Jun 16, 19:35 UTC

Investigating - We are currently investigating an interruption in telephone support for Acquia Support in the United Kingdom, and South Korea Region. During this service interruption, please reach us on one of our other numbers found at https://docs.acquia.com/support/guide/#contacting-acquia-support

We will provide additional information as it becomes available.
Jun 16, 14:19 UTC

Jun 16, 2021

Jun 15, 2021

Acquia has detected a temporary service interruption in task services impacting some Acquia Cloud Next applications

Resolved - The underlying cause of this service interruption has been addressed. All affected Acquia task services have been restored, though affected applications may still see a brief delay as task requests are processed. All services are operational at this time.
Jun 15, 23:34 UTC

Identified - We are still working to resolve the interruption in task services affecting some Acquia Cloud Next applications at this time. We will provide additional updates when services have been fully restored.
Jun 15, 23:09 UTC

Investigating - We are currently investigating an interruption of service in task services for some Acquia Cloud Next applications. During this time, customers with affected applications will be unable to commit, deploy, or move code and databases, add or delete domains, or use the Acquia workflow interface. We will provide additional information as it becomes available.
Jun 15, 21:59 UTC

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

Service for all affected applications has been restored

Resolved - The underlying cause of this service interruption has been addressed. All affected Acquia task services have been restored, though affected applications may still see a brief delay as task requests are processed. All services are operational at this time.
Jun 12, 11:40 UTC

Update - We are continuing to investigate an interruption of service in task services for some Acquia Cloud Next applications.
Jun 12, 11:20 UTC

Investigating - We are currently investigating an interruption of service in task services for some Acquia Cloud Next applications. During this time, customers with affected applications will be unable to commit, deploy, or move code and databases, add or delete domains, or use the Acquia workflow interface. We will provide additional information as it becomes available.
Jun 12, 10:28 UTC

Jun 11, 2021

No incidents reported.