All Systems Operational
Cloud Platform Enterprise ? Operational
Cloud Platform Professional ? Operational
Acquia Cloud Next ? Operational
Acquia Site Factory ? Operational
Drupal Cloud IDE ? Operational
Drupal Cloud UI ? Operational
Acquia Support Systems ? Operational
Acquia Migrate Operational
Drupal Cloud API ? Operational
Acquia Search ? Operational
Acquia CLI ? Operational
Acquia Cloud CD Pipelines Operational
Acquia Cloud CD Environments Operational
Node.js ? Operational
Acquia Commerce Manager Operational
Acquia Site Studio ? Operational
Acquia Content Hub ? Operational
Acquia Edge CDN ? Operational
Acquia Edge Security ? Operational
Acquia Customer Data Platform Operational
Acquia Personalization ? Operational
Acquia Campaign Studio ? Operational
Acquia Campaign Factory Operational
Acquia DAM (Classic) Operational
Acquia DAM (Widen) Operational
Acquia Academy Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 16, 2022

No incidents reported today.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022
Resolved - The underlying cause of this service interruption has been addressed. All affected Acquia ticketing services have been restored. All services are operational at this time.
May 12, 04:37 UTC
Update - We are currently investigating an interruption of service for the ticketing system. In the interim, please file tickets by calling the Acquia Support telephone number for your service region, which can be found at https://docs.acquia.com/support/guide/#hours-of-operation
We will provide additional information as it becomes available.
May 12, 01:26 UTC
Investigating - We are currently investigating an interruption of service for the ticketing system. In the interim, please file tickets by calling the Acquia Support telephone number for your service region, which can be found at https://docs.acquia.com/support/guide/#hours-of-operation
We will provide additional information as it becomes available
May 12, 01:17 UTC
May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.

May 6, 2022

No incidents reported.

May 5, 2022

No incidents reported.

May 4, 2022
Resolved - The underlying cause of this service interruption has been addressed. The Acquia Cloud interface and all related services have been restored. All services are operational at this time.
May 4, 17:20 UTC
Monitoring - The cause of the delay in two factor messaging has been identified and a fix is in place. We are monitoring the situation. There may still be a delay in delivery of SMS two factor codes while queues are processed.
May 4, 16:08 UTC
Investigating - We are currently investigating an interruption of sms delivery for two-factor authentication for the Acquia Cloud interface and related services. Two factor messages are delayed, or failing to send.

Customer applications are not impacted. At this time, only Acquia Cloud two factor SMS messaging services are impacted.
May 4, 14:42 UTC
May 3, 2022

No incidents reported.

May 2, 2022

No incidents reported.