Update - Acquia is continuing to work with external services on the pending security update. Acquia Cloud Platform management services remain temporarily unavailable, as well as Acquia Campaign Studio, Acquia Campaign Factory & Site Studio.
Your applications remain online and available to visitors, and you can still sign in to Drupal.
We understand that customers are currently unable to access the Acquia Support portal to submit tickets online. If you require assistance during this time, you can contact the Acquia Support team directly via phone. Please refer to our support guide for a list of regional contact numbers: https://docs.acquia.com/support/guide/#contacting-acquia-support
We are continuing to monitor the situation and will provide further updates as more information becomes available.
Oct 21, 2026 - 21:11 UTC
Your applications remain online and available to visitors, and you can still sign in to Drupal.
We understand that customers are currently unable to access the Acquia Support portal to submit tickets online. If you require assistance during this time, you can contact the Acquia Support team directly via phone. Please refer to our support guide for a list of regional contact numbers: https://docs.acquia.com/support/guide/#contacting-acquia-support
We are continuing to monitor the situation and will provide further updates as more information becomes available.
Oct 21, 2026 - 21:11 UTC
Update - As an additional security precaution, we have also temporarily disabled services for Acquia Campaign Studio, Acquia Campaign Factory & Site Studio.
We understand that customers are currently unable to access the Acquia Support portal to submit tickets online. If you require assistance during this time, you can contact the Acquia Support team directly via phone. Please refer to our support guide for a list of regional contact numbers: https://docs.acquia.com/support/guide/#contacting-acquia-support
We are continuing to monitor the situation and will provide further updates as more information becomes available.
Oct 21, 2026 - 20:03 UTC
We understand that customers are currently unable to access the Acquia Support portal to submit tickets online. If you require assistance during this time, you can contact the Acquia Support team directly via phone. Please refer to our support guide for a list of regional contact numbers: https://docs.acquia.com/support/guide/#contacting-acquia-support
We are continuing to monitor the situation and will provide further updates as more information becomes available.
Oct 21, 2026 - 20:03 UTC
Update - As an additional security precaution, we have also temporarily disabled services for Acquia Campaign Studio, Acquia Campaign Factory & Site Studio.
We understand that customers are currently unable to access the Acquia Support portal to submit tickets online. If you require assistance during this time, you can contact the Acquia Support team directly via phone. Please refer to our support guide for a list of regional contact numbers: https://docs.acquia.com/support/guide/#contacting-acquia-support
We are continuing to monitor the situation and will provide further updates as more information becomes available.
Oct 21, 2026 - 20:02 UTC
We understand that customers are currently unable to access the Acquia Support portal to submit tickets online. If you require assistance during this time, you can contact the Acquia Support team directly via phone. Please refer to our support guide for a list of regional contact numbers: https://docs.acquia.com/support/guide/#contacting-acquia-support
We are continuing to monitor the situation and will provide further updates as more information becomes available.
Oct 21, 2026 - 20:02 UTC
Identified - As a security precaution related to a critical PHP security release, Acquia has temporarily disabled some Acquia Cloud Platform management services while we wait for a pending operating system security update from AWS.
Your applications remain online and available to visitors, and you can still sign in to Drupal.
During this time, you will not be able to sign in to Acquia, access the Acquia Support portal to submit tickets, use Acquia Cloud Platform management tools or Cloud API, deploy code to production environments, or view Acquia Maintenance.
Acquia does not have an estimated restoration time yet. We will post updates here, including when services are available again. For more information, subscribe to the Acquia Acquia Trust Center | Powered by SafeBase(https://security.acquia.com/) .
Maintenance reference #7614
Oct 21, 2026 - 18:15 UTC
Your applications remain online and available to visitors, and you can still sign in to Drupal.
During this time, you will not be able to sign in to Acquia, access the Acquia Support portal to submit tickets, use Acquia Cloud Platform management tools or Cloud API, deploy code to production environments, or view Acquia Maintenance.
Acquia does not have an estimated restoration time yet. We will post updates here, including when services are available again. For more information, subscribe to the Acquia Acquia Trust Center | Powered by SafeBase(https://security.acquia.com/) .
Maintenance reference #7614
Oct 21, 2026 - 18:15 UTC
About This Site
Welcome to the Acquia Status page. This page provides the operational status of our products and services.
Click on the “Subscribe to updates” button to subscribe to notifications about the status of any of our products and services. You can customize the specific products or services you receive notifications for and the method of this notification during your enrollment. For more detailed instructions on configuring your notifications, view the Acquia Status page on Acquia Docs.
To view and enroll in notifications regarding the scheduled maintenance of our products and services, see Acquia Maintenance.
For any questions, contact Acquia Support.
For information on product status for Acquia partners, please visit the following pages:
Acquia Cloud Next
Operational
Cloud Platform Enterprise
Operational
Cloud Platform Professional
Operational
Acquia Site Factory
Operational
Cloud IDE
Operational
Drupal Cloud UI
Degraded Performance
Acquia Support Systems
Degraded Performance
Drupal Cloud API
Degraded Performance
Acquia Search
Operational
Acquia CLI
Degraded Performance
Acquia Cloud CD Pipelines
Degraded Performance
Acquia Cloud CD Environments
Operational
Node.js
Operational
Acquia Commerce Manager
Operational
Acquia Site Studio
Degraded Performance
Acquia Content Hub
Operational
Acquia Edge CDN
Operational
Acquia Edge Security
Operational
Acquia Edge Standard
Operational
Acquia Customer Data Platform
Operational
Acquia Campaign Studio
Degraded Performance
Acquia Campaign Factory
Degraded Performance
Acquia Academy
Operational
Acquia Code Studio
Operational
Acquia Docs
Operational
Acquia Web Governance (formerly Acquia Optimize)
Operational
AcquiaID
Degraded Performance
Acquia Source
Degraded Performance
Acquia DAM
Operational
Acquia DAM
Operational
API (Rest v2)
Operational
Assets and Templates
Operational
Embed/Share links
Operational
Entries
Operational
Portals
Operational
Workflow
Operational
Acquia DAM Community
Operational
SearchStax
Operational
SearchStax Admin App
Operational
SearchStax Analytics API
Operational
SearchStax Search APIs
Operational
SearchStax Discovery APIs
Operational
SearchStax APIs
Operational
SearchStax Pulse Monitoring
Operational
SearchStax Admin App
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance