All Systems Operational
Acquia Cloud Enterprise ? Operational
Acquia Cloud Professional ? Operational
Acquia Network ? Operational
Acquia Cloud Site Factory ? Operational
Drupal Gardens ? Operational
Acquia Cloud API ? Operational
Acquia Search ? Operational
Acquia Cloud Free ? Operational
Mollom ? Operational
Acquia Lift ? Operational
Acquia Cloud Edge ? Operational
Acquia Content Hub ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Aug 28, 2016

No incidents reported today.

Aug 27, 2016

No incidents reported.

Aug 26, 2016
Resolved - The underlying cause of this service interruption has been addressed. All affected Acquia ticketing services have been restored. All services are operational at this time.
Aug 26, 18:09 UTC
Investigating - We are currently investigating an interruption of service for the Acquia ticketing system. In the interim, please file tickets by calling the Acquia Support telephone number for your service region:

North and South America
844-373-2128 or +1-781-238-8600 #2

Australia, Japan, and Asia Pacific
+61 284 168 021

Europe and Africa
+44 1865 520 011

We will provide additional information as it becomes available.
Aug 26, 16:10 UTC
Aug 25, 2016
Resolved - All affected phone services have been restored. All services are operational at this time.
Aug 25, 15:15 UTC
Monitoring - Phone services for Acquia Support are currently operation. We are monitoring the service at this time to ensure it remains stable.
Aug 25, 14:18 UTC
Investigating - We are currently investigating an interruption in telephone support for Acquia Support and Acquia Sales. During this service interruption, visit the Acquia Help Center (https://insight.acquia.com/support/) to file a ticket if you require assistance from Acquia Support. For Acquia Sales, please use the "Contact Us" form on the Acquia Homepage.

https://www.acquia.com/about-us/contact

We will provide additional information as it becomes available.
Aug 25, 13:40 UTC
Aug 24, 2016

No incidents reported.

Aug 23, 2016
Resolved - All affected Acquia services have been restored. All services are operational at this time.
Aug 23, 01:54 UTC
Investigating - Site launch services for Acquia Cloud Professional are currently interrupted. We are working to resolve this service interruption at this time. We will provide additional updates when services are fully restored.
Aug 23, 00:40 UTC
Aug 22, 2016

No incidents reported.

Aug 21, 2016

No incidents reported.

Aug 20, 2016

No incidents reported.

Aug 19, 2016

No incidents reported.

Aug 18, 2016

No incidents reported.

Aug 17, 2016

No incidents reported.

Aug 16, 2016

No incidents reported.

Aug 15, 2016

No incidents reported.

Aug 14, 2016

No incidents reported.