Acquia, Inc. Status

All Systems Operational

Acquia Cloud Enterprise Operational

Acquia Cloud Professional Operational

Acquia Cloud UI Operational

Acquia Cloud Site Factory Operational

Acquia Cloud API Operational

Acquia Search Operational

Acquia Cloud Free Operational

Mollom Operational

Acquia Lift Operational

Acquia Cloud Edge Operational

Acquia Content Hub Operational

Acquia Support Systems Operational

Acquia Cloud CD Pipelines Operational

Acquia Cloud CD Environments Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 20, 2017

No incidents reported today.

Aug 19, 2017

No incidents reported.

Aug 18, 2017

No incidents reported.

Aug 17, 2017

No incidents reported.

Aug 16, 2017

No incidents reported.

Aug 15, 2017

No incidents reported.

Aug 14, 2017

No incidents reported.

Aug 13, 2017

No incidents reported.

Aug 12, 2017

No incidents reported.

Aug 11, 2017

No incidents reported.

Aug 10, 2017

No incidents reported.

Aug 9, 2017

No incidents reported.

Aug 8, 2017

Acquia has detected an interruption of service for the Acquia Cloud interface and related services

Resolved - The underlying cause of this service interruption has been addressed. All the Acquia Cloud interface and all related services have been restored. All services are operational at this time.
Aug 8, 22:23 UTC

Identified - We have identified the cause of the current service interruption for the Acquia Cloud interface and related services. We are working to restore services and will provide additional updates as they become available.
Aug 8, 22:07 UTC

Investigating - We are currently investigating an interruption of service for the Acquia Cloud interface and related services. The following sites or services are currently impacted:

* Acquia Help Center
* Acquia Cloud interface
* Acquia Support Ticketing system

In the interim, please file tickets by calling the Acquia Support telephone number for your service region:

North and South America
1 844 373 2128

Australia, Japan, and Asia Pacific
+61 284 168 021

Europe and Africa
+44 1865 520 011

Customer sites are not impacted. At this time, only Acquia Cloud interface services are impacted. Currently, customers will be unable to perform administration tasks such as:

* code, database and file deployments
* on demand database backups
* domain management
* resize Acquia Cloud servers
* Cloud Drush CLI commands

We are working to restore services at this time. We will provide additional updates as they become available.
Aug 8, 22:00 UTC

Acquia has detected an interruption of service for the Acquia Network and related services

Investigating - We are currently investigating an interruption of service for the Acquia Network and related services. The following sites or services are currently impacted:

* Acquia Insight Services
* Acquia Cloud API
* Acquia Help Center
* Acquia Cloud Network interface
* Acquia Support Ticketing system

In the interim, please file tickets by calling the Acquia Support telephone number for your service region:

North and South America
+1-844-373-2128 or +1-781-238-8600 #2

Australia, Japan, and Asia Pacific
+61 284 168 021

Europe and Africa
+44 1865 520 011

Customer sites are not impacted. At this time, only Acquia Network services are impacted. Currently, customers will be unable to perform administration tasks such as:

* code, database and file deployments
* on demand database backups
* domain management
* resize Acquia Cloud servers
* Cloud Drush CLI commands

We are working to restore services at this time. We will provide additional updates as they become available.
Aug 8, 18:52 UTC

Acquia has detected an interruption of service for the Acquia Network and related services

The underlying cause of this service interruption has been addressed. All the Acquia Cloud interface and all related services have been restored. All services are operational at this time.
Aug 8, 19:52 UTC

Aug 7, 2017

No incidents reported.

Aug 6, 2017

No incidents reported.