The underlying cause of this service interruption has been addressed. All the Acquia Network and all related services have been restored. All services are operational at this time.
Jun 30, 17:20 UTC
We have identified the cause of the current service interruption for the Acquia Network and related services. We are working to restore services and will provide additional updates as they become available.
Jun 30, 16:42 UTC
We are currently investigating an interruption of service for the Acquia Network and related services. The following sites or services are currently impacted:
* Acquia Insight Services
* Acquia Cloud API
* Acquia Help Center
* Acquia Cloud Network interface
* Acquia Support Ticketing system
In the interim, please file tickets by calling the Acquia Support telephone number for your service region:
North and South America
+1-844-373-2128 or +1-781-238-8600 #2
Australia, Japan, and Asia Pacific
+61 284 168 021
Europe and Africa
+44 1865 520 011
Customer sites are not impacted. At this time, only Acquia Network services are impacted. Currently, customers will be unable to perform administration tasks such as:
* code, database and file deployments
* on demand database backups
* domain management
* resize Acquia Cloud servers
* Cloud Drush CLI commands
We are working to restore services at this time. We will provide additional updates as they become available.
Jun 30, 15:40 UTC
We are currently investigating an interruption for some Acquia.com related sites for authenticated users. We will provide additional information as it becomes available.
Jun 30, 15:25 UTC