Acquia, Inc. Status

All Systems Operational

Acquia Cloud Enterprise Operational

Acquia Cloud Professional Operational

Acquia Cloud UI Operational

Acquia Cloud Site Factory Operational

Acquia Cloud API Operational

Acquia Search Operational

Acquia Cloud Free Operational

Acquia Lift Operational

Acquia Cloud Edge Operational

Acquia Content Hub Operational

Acquia Support Systems Operational

Acquia Cloud CD Pipelines Operational

Acquia Cloud CD Environments Operational

Node.js Operational

Acquia DAM Operational

Journey Operational

Acquia Commerce Manager Operational

Acquia Developer Studio CLI Operational

Acquia Academy Operational

Acquia Developer Studio Remote IDEs Operational

Acquia Cohesion Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 30, 2020

No incidents reported today.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

Service for all affected services has been restored

Resolved - The underlying cause of this service interruption has been addressed.All related sites and services have been restored. All services are operational at this time.
Mar 27, 09:32 UTC

Identified - Service for some Acquia Cloud Enterprise applications is currently interrupted. We are working to resolve this service interruption at this time. We will provide additional updates when services are fully restored.
Mar 27, 08:43 UTC

Investigating - We are currently investigating an interruption of service of Multiple site outages for some Acquia Cloud Enterprise applications. We will provide additional information as it becomes available.
Mar 27, 07:07 UTC

Mar 26, 2020

No incidents reported.

Mar 25, 2020

Cloud UI may be impaired for some customers

Resolved - A fix is in place for the service interruption affecting the Cloud UI
Mar 25, 19:23 UTC

Identified - The user interface at cloud.acquia.com is impaired for some customers. This is not impacting hosted sites.
Mar 25, 19:12 UTC

Mar 24, 2020

No incidents reported.

Mar 23, 2020

Service Interruption on Continuous Delivery Environments

Resolved - Acquia has resolved the service interruption that was affecting the creation of new Continuous Delivery Environments in US-east.
Mar 23, 15:57 UTC

Identified - Acquia is currently investigating the source of the service interruption that is affecting the creation of new Continuous Delivery Environments in US-east.
Mar 23, 14:18 UTC

Investigating - Acquia has detected a service interruption that is affecting Continuous Delivery Environments in US-east. This service interruption may result in failures when trying to create new Continuous Delivery Environments. This service interruption is currently being investigated.
Mar 23, 13:59 UTC

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020

Service Interruption on Shared Balancers

Resolved - The service interruption affecting shared balancer pair bal-5747 and bal-7360 has now been resolved. All services are operational at this time.
Mar 20, 16:20 UTC

Monitoring - Acquia is currently monitoring a resolution for the service interruption affecting the shared balancer pair bal-5747 and bal-7360. Applications currently using that balancer pair may still experience a degradation of high-availability.
Mar 20, 15:05 UTC

Update - Acquia has detected a service interruption that is affecting Shared Balancers. This service interruption may result in a loss of high-availability to applications currently using the affected balancer pairs. The load balancer service interruption is currently being investigated at this time.
Mar 20, 11:34 UTC

Investigating - Acquia has detected a service interruption that is affecting the shared balancer pair bal-5747 and bal-7360. This service interruption may result in a loss of high-availability to applications currently using that balancer pair. The load balancer service interruption is currently being investigated at this time.
Mar 20, 11:23 UTC

Mar 19, 2020

No incidents reported.

Mar 18, 2020

Accounts.Acquia.com Service Degradation

Resolved - The underlying cause of this service degradation has been identified and a fix has been implemented. The Acquia Cloud interface and all related sites and services have been restored. All services are operational at this time.
Mar 18, 18:16 UTC

Investigating - We are currently experiencing intermittent failures on accounts.acquia.com. We are investigating this service degradation and will follow up with more information as soon as possible.
Mar 18, 17:52 UTC

Mar 17, 2020

No incidents reported.

Mar 16, 2020

No incidents reported.