Acquia, Inc. Status

All Systems Operational

Cloud Platform Enterprise Operational

Cloud Platform Professional Operational

Acquia Cloud Next Operational

Acquia Site Factory Operational

Drupal Cloud IDE Operational

Drupal Cloud UI Operational

Acquia Support Systems Operational

Acquia Migrate Operational

Drupal Cloud API Operational

Acquia Search Operational

Acquia CLI Operational

Acquia Cloud CD Pipelines Operational

Acquia Cloud CD Environments Operational

Node.js Operational

Acquia Commerce Manager Operational

Acquia Site Studio Operational

Acquia Content Hub Operational

Acquia Edge CDN Operational

Acquia Edge Security Operational

Acquia Customer Data Platform Operational

Acquia Personalization Operational

Acquia Campaign Studio Operational

Acquia Campaign Factory Operational

Acquia DAM (Classic) Operational

Acquia DAM (Widen) Operational

Acquia Academy Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 30, 2022

No incidents reported today.

Nov 29, 2022

Acquia has detected an interruption of service for Acquia Cloud CD Pipelines

Resolved - The underlying cause of the issue preventing Pipelines jobs from starting has been addressed. All affected Acquia Pipelines services have been restored and are operational at this time.
Nov 29, 15:18 UTC

Monitoring - A resolution to the issue preventing customers from starting Pipelines jobs has been deployed and Acquia is monitoring the situation. We will update as we have more information.
Nov 29, 14:28 UTC

Identified - Acquia has identified an issue where users without Cloud API V1 keys are no longer able to start pipelines jobs. A fix is being worked on and we will provide additional information as it becomes available.
Nov 29, 14:22 UTC

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

Acquia has detected an interruption of service for Acquia Customer Data Platform

Resolved - The underlying cause of this service interruption has been addressed. All affected Acquia Customer Data Platform services have been restored and are operational at this time.
Nov 24, 01:15 UTC

Monitoring - We are currently monitoring an interruption of service for Acquia Customer Data Platform impacting customers in the US East product region. Impacted customers will be unable to use the following workflows: IQ workflow, audience counts/campaigns of migrated tenants, redash (query).
Nov 23, 18:55 UTC

Investigating - We are currently investigating an interruption of service for Acquia Customer Data Platform impacting customers in the US East product region. We will provide additional information as it becomes available.
Nov 23, 18:24 UTC

Nov 23, 2022

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

Nov 17, 2022

Acquia has detected an interruption of service for some Acquia Cloud Next applications

Resolved - The underlying cause of this Acquia Cloud Next service impairment has been addressed. All services are operational at this time.
Nov 17, 16:34 UTC

Monitoring - We are now seeing tasks for ACN customers complete as expected. We are monitoring the situation and will provide additional information as it becomes available.
Nov 17, 16:11 UTC

Investigating - We are currently investigating an interruption of task services for some Acquia Cloud Next applications. We will provide additional information as it becomes available.
Nov 17, 15:10 UTC

Acquia has detected a service degradation for some Acquia Cloud Next applications

Resolved - The underlying cause of this Acquia Cloud Next service impairment has been addressed. All services are operational at this time.
Nov 17, 11:52 UTC

Identified - We are currently investigating an impairment of service in task services for some Acquia Cloud Next applications. During this time, customers with affected applications will not be able to commit, deploy, or move code and databases, add or delete domains, or use the Acquia workflow interface. We will provide additional information as it becomes available.
Nov 17, 10:31 UTC

Acquia has detected degradation of service for some customers on Acquia Cloud

Resolved - The underlying cause of this service interruption has been addressed. All affected services have now been restored and are operational at this time.
Nov 17, 04:06 UTC

Identified - One of our component to allow code deployment and commit is currently experiencing some issues and some of Acquia customers will be unable to perform such tasks. Acquia is aware of this issue and working with urgency to address the issue.
Nov 16, 13:07 UTC

Nov 16, 2022

Acquia has detected degradation of service for some Acquia Cloud Next applications.

Resolved - The underlying cause of this service interruption has been addressed. All affected Acquia Cloud applications have been restored and are operational at this time.
Nov 16, 02:21 UTC

Update - We are still investigating an issue with Acquia Cloud Next applications. Tasks are completing in a normal timeframe, however the task status in the cloud UI is incorrectly showing completed tasks as still running. We will provide additional information as it becomes available.
Nov 15, 21:03 UTC

Investigating - We are currently investigating an issue with Acquia Cloud Next applications. Customer tasks will be slower than usual. We will provide additional information as it becomes available.
Nov 15, 19:34 UTC