Acquia Inc Status

All Systems Operational

About This Site

Welcome to the Acquia Status page. This page provides the operational status of our products and services.

Click on the “Subscribe to updates” button to subscribe to notifications about the status of any of our products and services. You can customize the specific products or services you receive notifications for and the method of this notification during your enrollment. For more detailed instructions on configuring your notifications, view the Acquia Status page on Acquia Docs.

For any questions, contact Acquia Support.

For information on product status for Acquia partners, please visit the following pages:

Acquia Search (powered by SearchStax)

Acquia Convert (powered by VWO)

Acquia SEO (powered by Conductor)

Cloud Platform Enterprise Operational

Cloud Platform Professional Operational

Acquia Cloud Next Operational

Acquia Site Factory Operational

Cloud IDE Operational

Drupal Cloud UI Operational

Acquia Support Systems Operational

Acquia Migrate Operational

Drupal Cloud API Operational

Acquia Search Operational

Acquia CLI Operational

Acquia Cloud CD Pipelines Operational

Acquia Cloud CD Environments Operational

Node.js Operational

Acquia Commerce Manager Operational

Acquia Site Studio Operational

Acquia Content Hub Operational

Acquia Edge CDN Operational

Acquia Edge Security Operational

Acquia Customer Data Platform Operational

Acquia Personalization Operational

Acquia Campaign Studio Operational

Acquia Campaign Factory Operational

Acquia DAM (Classic) Operational

Acquia DAM (Widen) Operational

Acquia Academy Operational

Acquia Code Studio Operational

Acquia Docs Operational

Acquia Optimize Operational

AcquiaID Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 13, 2025

No incidents reported today.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

Acquia has detected a temporary service interruption in Acquia ID

Resolved - The underlying cause of this service interruption has been addressed. All issues related to Acquia ID services have been restored. All services are operational at this time.
Jun 11, 18:26 UTC

Monitoring - A fix has been implemented to address the source of the issue causing the partial interruption in Acquia ID service. Acquia is closely monitoring this situation.
Jun 11, 18:11 UTC

Identified - Acquia has identified the source of the issue causing the partial interruption in Acquia ID service. We will provide updates as we have more information. Customers who are unable to file support tickets can reach Acquia Support by phone using the numbers here: https://docs.acquia.com/support/guide/#hours-of-operation
Jun 11, 18:09 UTC

Investigating - Acquia is currently investigating reports of intermittent issues with Acquia ID. Impacted customers may be unable to authenticate into services that require Acquia ID. Customers who are unable to file support tickets can reach Acquia Support by phone using the numbers here: https://docs.acquia.com/support/guide/#hours-of-operation
Jun 11, 17:38 UTC

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

Acquia has detected a temporary service interruption in the Acquia ticketing system

Resolved - The underlying cause of this service interruption has been addressed. All affected Acquia ticketing services have been restored. All services are operational at this time.
Jun 5, 15:19 UTC

Monitoring - Acquia has implemented a solution to resolve the issue that caused the interruption in the Acquia ticketing system which was preventing customers from creating support tickets. Our team is now actively monitoring the service to ensure full functionality is maintained. We will continue to provide updates as more information becomes available.
Jun 5, 14:36 UTC

Identified - We are working to resolve an interruption in services for the Acquia ticketing system at this time. In the interim, please file tickets by calling the Acquia Support telephone number for your service region, which can be found at https://docs.acquia.com/support/guide/#hours-of-operation
We will provide additional updates when services have been fully restored.
Jun 5, 14:02 UTC

Investigating - We are currently investigating an interruption of service for the Acquia ticketing system. In the interim, please file tickets by calling the Acquia Support telephone number for your service region, which can be found at https://docs.acquia.com/support/guide/#hours-of-operation
We will provide additional information as it becomes available.
Jun 5, 13:34 UTC

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

Acquia has detected partial interruption in Acquia Cloud Interface services

Resolved - The underlying cause of the issue that was preventing customers from switching or deploying code in the Acquia Cloud Interface has been resolved. All affected services have now been fully restored.
Jun 2, 15:19 UTC

Monitoring - Acquia has implemented a solution to resolve the issue that caused the partial interruption in the Acquia Cloud Interface service, which was preventing customers from switching or deploying code. Our team is now actively monitoring the service to ensure full functionality is maintained. We will continue to provide updates as more information becomes available.
Jun 2, 14:43 UTC

Identified - Acquia has identified the issue causing the partial interruption in the Acquia Cloud Interface service, which is preventing customers from switching or deploying code.
Our team is now actively working to implement a solution and restore full functionality as quickly as possible. We will continue to provide updates as more information becomes available.
Jun 2, 12:46 UTC

Investigating - We have identified partial interruption in the Acquia Cloud Interface service that is preventing customers from switching or deploying code. This is resulting in a degraded service experience .
Our team is actively working to resolve the problem and restore full functionality as quickly as possible. We will continue to provide updates as more information becomes available.
Jun 2, 12:18 UTC

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.