All Systems Operational
Cloud Platform Enterprise ? Operational
Cloud Platform Professional ? Operational
Acquia Cloud Next ? Operational
Acquia Site Factory ? Operational
Drupal Cloud IDE ? Operational
Drupal Cloud UI ? Operational
Acquia Support Systems ? Operational
Acquia Migrate Operational
Drupal Cloud API ? Operational
Acquia Search ? Operational
Acquia CLI ? Operational
Acquia Cloud CD Pipelines Operational
Acquia Cloud CD Environments Operational
Node.js ? Operational
Acquia Commerce Manager Operational
Acquia Site Studio ? Operational
Acquia Content Hub ? Operational
Acquia Edge CDN ? Operational
Acquia Edge Security ? Operational
Acquia Customer Data Platform Operational
Acquia Personalization ? Operational
Acquia Campaign Studio ? Operational
Acquia Campaign Factory Operational
Acquia DAM (Classic) Operational
Acquia DAM (Widen) Operational
Acquia Academy Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 4, 2022

No incidents reported today.

Oct 3, 2022
Resolved - The underlying cause of this service interruption has been addressed. All affected Acquia Migrate services have been restored. All services are operational at this time.
Oct 3, 14:50 UTC
Monitoring - Acquia has deployed a fix to resolve the interruption in Acquia Migrate services and are monitoring the situation. We will provide additional updates as they become available.
Oct 3, 14:28 UTC
Investigating - Acquia is investigating an issue where newly created Acquia Migrate environments are loading with twig errors. Existing environments are not impacted.
A workaround is available to customers by using composer to update to Drupal 9.4.7 manually. We will provide additional information as it becomes available.

Oct 3, 13:57 UTC
Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022
Resolved - The underlying cause of this service interruption has been addressed. All affected Acquia Cloud interface services have been restored. All services are operational at this time.
Sep 26, 17:19 UTC
Monitoring - Acquia has deployed a fix to resolve the interruption in Acquia Cloud interface services and are monitoring the situation. We will provide additional updates as they become available.
Sep 26, 16:29 UTC
Investigating - We are currently investigating an interruption in Acquia Cloud interface services where accounts.acquia.com is unresponsive and requests are timing out. We will provide additional information as it becomes available.
Sep 26, 16:17 UTC
Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022
Resolved - The underlying cause of this service interruption has been addressed. All affected Acquia Personalization (formerly known as Acquia Lift) services have been restored. All services are operational at this time.
Sep 22, 18:59 UTC
Monitoring - Acquia has detected an interruption of services for applications on the Acquia Personalization in the us-east-1 region. Acquia has deployed a fix, and will continue to monitor. We will provide additional updates as they become available.
Sep 22, 17:13 UTC
Investigating - We are currently investigating an interruption in Acquia Personalization (formerly known as Acquia Lift) services where customers in us-east-1 region are not able to generate reports in Personalization. We will provide additional information as it becomes available.
Sep 22, 16:25 UTC
Sep 21, 2022

No incidents reported.

Sep 20, 2022
Resolved - The underlying cause of this service interruption has been addressed. All affected applications on the Acquia Cloud Next platform and related services have been restored. All services are operational at this time.
Sep 20, 20:10 UTC
Monitoring - Acquia has detected an interruption of log services for applications on the Acquia Cloud Next platform in the ap-southeast region. Acquia has deployed a fix, and will continue to monitor. We will provide additional updates as they become available.
Sep 20, 19:36 UTC
Resolved - All affected Acquia Cloud API services have been restored. All services are operational at this time.
Sep 20, 08:45 UTC
Investigating - We are currently investigating an interruption of service for Acquia Cloud API services. We will provide additional information as it becomes available.
Sep 20, 07:59 UTC