Investigating - We are currently investigating an issue that is affecting multiple customers impacting site studio. We would provide an update as soon as we have one.
Sep 03, 2026 - 23:04 UTC
Welcome to the Acquia Status page. This page provides the operational status of our products and services.
Click on the “Subscribe to updates” button to subscribe to notifications about the status of any of our products and services. You can customize the specific products or services you receive notifications for and the method of this notification during your enrollment. For more detailed instructions on configuring your notifications, view the Acquia Status page on Acquia Docs.
To view and enroll in notifications regarding the scheduled maintenance of our products and services, see Acquia Maintenance.
Resolved -
The service interruption impacting the Acquia Task system has been fully resolved. AWS US-WEST-2 operations have stabilized, and all queued tasks and system functions are operating normally.
Sep 4, 02:18 UTC
Monitoring -
Acquia has detected a temporary service interruption impacting the Acquia Task system. This is tied to an outage in AWS US-WEST-2 Region. We are seeing early signs of recovery and continue to monitor their status for full recovery.
Sep 3, 23:19 UTC
Resolved -
This incident has been resolved. Our upstream search infrastructure partner, SearchStax, has successfully implemented the fix, and Pulse Performance Graphs are now displaying as expected. Core search functionality was unaffected throughout this incident. We apologize for any inconvenience caused and thank you for your patience.
Sep 4, 02:04 UTC
Identified -
Our upstream search infrastructure partner, SearchStax, has identified the root cause of the issue affecting the display of Pulse Performance Graphs. A fix is currently being implemented. Core search functionality remains fully operational and unaffected. We will continue to provide updates as the situation progresses.
Sep 3, 17:41 UTC
Investigating -
Our upstream search infrastructure partner, SearchStax, is currently experiencing an issue affecting the display of Pulse Performance Graphs; core search functionality remains fully operational and unaffected. SearchStax is actively investigating and working toward a resolution — clearing browser cookies and refreshing the page may help in the meantime. We will provide updates as the situation progresses.
Sep 3, 16:27 UTC
Resolved -
We've resolve the problem causing an issue with some customers ability to log into DAM. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.
Sep 3, 16:24 UTC
Monitoring -
We've resolved the problem causing an issue with some customers ability to log into DAM and we are monitoring to ensure stability.
Sep 3, 15:45 UTC
Identified -
We've identified the problem causing an issue with some customers ability to log into DAM and we are working on a fix.
Sep 3, 15:29 UTC
Investigating -
We are currently investigating an issue with some customers ability to log in to DAM.
Sep 3, 15:05 UTC
Resolved -
The issue impacting access to the Pipelines UI and Dashboard for MEO customers has been fully resolved.
A fix was deployed and verification was completed to confirm that the Pipelines Dashboard is fully operational and performing normally.
Sep 3, 00:13 UTC
Monitoring -
Acquia identified an issue impacting the ability to access the dashboard in Pipelines for MEO customers. We have set forth a fix and it should no longer be impacting customers we will continue monitoring.
Sep 2, 21:39 UTC
Resolved -
We've resolved the issue causing degraded file processing for customers hosted in the EU and have completed processing work that accumulated during the incident. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.
Aug 31, 17:34 UTC
Monitoring -
A fix has been implemented and we are monitoring to ensure stability. We're also processing work that accumulated during the incident.
Aug 31, 17:00 UTC
Investigating -
We are currently investigating an issue with degraded file processing for customers hosted in the EU.
Aug 31, 16:28 UTC
Resolved -
The issue affecting Edge Standard customers has been resolved. Akamai has addressed the vendor API issue, and security and performance metrics are now available in the Edge Standard UI
Aug 24, 11:05 UTC
Investigating -
We are aware of an issue affecting all Edge Standard customers, where traffic peak queries are currently failing due to an issue with a vendor API. As a result, security and performance metrics are currently unavailable in the Edge Standard UI. Our team is working with the vendor to understand and resolve the issue. We will provide further updates as more information becomes available.
Aug 24, 09:29 UTC
