All Systems Operational
Acquia Cloud Enterprise ? Operational
Acquia Cloud Professional ? Operational
Acquia Network ? Operational
Acquia Cloud Site Factory ? Operational
Acquia Cloud API ? Operational
Acquia Search ? Operational
Acquia Cloud Free ? Operational
Mollom ? Operational
Acquia Lift ? Operational
Acquia Cloud Edge ? Operational
Acquia Content Hub ? Operational
Acquia Support Systems ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 24, 2017

No incidents reported today.

Jan 23, 2017

No incidents reported.

Jan 22, 2017

No incidents reported.

Jan 21, 2017

No incidents reported.

Jan 20, 2017

No incidents reported.

Jan 19, 2017

No incidents reported.

Jan 18, 2017

No incidents reported.

Jan 17, 2017

No incidents reported.

Jan 16, 2017
Resolved - The underlying cause of this service interruption has been addressed. All affected Acquia task services have been restored, though affected sites may still see a brief delay as task requests are processed. All services are operational at this time.
Jan 16, 22:59 UTC
Identified - Email services for some Acquia Cloud Professional sites are currently interrupted. We are working to resolve it at this time. We will provide additional updates when services have been fully restored.
Jan 16, 22:43 UTC
Investigating - We are currently investigating an interruption of service in email services for some Acquia Cloud Professional sites. During this time, customers with affected sites will be unable to process Drupal application triggered email requests through their application. We will provide additional information as it becomes available.
Jan 16, 22:25 UTC
Jan 15, 2017

No incidents reported.

Jan 14, 2017

No incidents reported.

Jan 13, 2017

No incidents reported.

Jan 12, 2017
Resolved - All affected Acquia CloudAPI services have been restored. All services are operational at this time.
Jan 12, 20:15 UTC
Identified - Access to Acquia CloudAPI services for some sites is currently interrupted. We are working to resolve this service interruption at this time. We will provide additional updates when services are fully restored.
Jan 12, 06:11 UTC
Resolved - The underlying cause of this service interruption has been addressed. All affected Acquia ticketing services have been restored. All services are operational at this time.
Jan 12, 14:37 UTC
Investigating - We are currently investigating an interruption of service for the Acquia ticketing system. In the interim, please file tickets by calling the Acquia Support telephone number for your service region:

North and South America
888-922-7842 or +1 617-588-9600 #2

Australia, Japan, and Asia Pacific
+61 284 168 021

Europe and Africa
+44 1865 520 011

We will provide additional information as it becomes available.
Jan 12, 12:55 UTC
Jan 11, 2017

No incidents reported.

Jan 10, 2017

No incidents reported.