All Systems Operational
Cloud Platform Enterprise ? Operational
Cloud Platform Professional ? Operational
Acquia Cloud Next ? Operational
Acquia Site Factory ? Operational
Cloud IDE ? Operational
Drupal Cloud UI ? Operational
Acquia Support Systems ? Operational
Acquia Migrate Operational
Drupal Cloud API ? Operational
Acquia Search ? Operational
Acquia CLI ? Operational
Acquia Cloud CD Pipelines Operational
Acquia Cloud CD Environments Operational
Node.js ? Operational
Acquia Commerce Manager Operational
Acquia Site Studio ? Operational
Acquia Content Hub ? Operational
Acquia Edge CDN ? Operational
Acquia Edge Security ? Operational
Acquia Customer Data Platform Operational
Acquia Personalization ? Operational
Acquia Campaign Studio Operational
Acquia Campaign Factory Operational
Acquia DAM (Classic) Operational
Acquia DAM (Widen) Operational
Acquia Academy Operational
Acquia Code Studio Operational
Acquia Docs ? Operational
Acquia Optimize ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 23, 2024

No incidents reported today.

Oct 22, 2024
Resolved - The underlying cause of this issue has been addressed. All affected services have been restored. All services are operational at this time.
Oct 22, 20:04 UTC
Monitoring - The cause of this issue has been identified and a fix has been deployed. We are closely monitoring the situation and will provide updates as they become available
Oct 22, 19:36 UTC
Investigating - Acquia has identified an issue creating new databases on Acquia Cloud Next and in On Demand Environments. Impacted customers may see tasks related to the creation of new databases taking longer than expected or failing. Pre-existing databases are not impacted.
Oct 22, 19:19 UTC
Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024
Resolved - he underlying cause of this service interruption has been addressed. All affected services have been restored. All services are operational at this time.
Oct 18, 18:52 UTC
Monitoring - The cause of the interruption of service preventing Pipelines jobs from completing has been identified and a fix has been applied. We are continuing to monitor performance at this time. We will provide more information as it becomes available.
Oct 18, 17:42 UTC
Identified - Acquia is continuing to investigate the issue preventing Pipelines jobs from completing and has identified the root cause of the issue. We are currently in process of testing the fix and shall update once it is released.
Oct 18, 16:04 UTC
Investigating - Acquia is investigating an issue impacting Pipelines jobs. Impacted customers will see pipelines jobs failing to complete. We will provide additional updates as information becomes available.
Oct 18, 14:15 UTC
Oct 17, 2024

No incidents reported.

Oct 16, 2024
Resolved - All affected services have been restored. All services are operational at this time.
Oct 16, 19:26 UTC
Monitoring - The cause of the interruption of service impacting Acquia Site Factory users has been identified and a fix has been applied. We are continuing to monitor performance at this time. We will provide more information as it becomes available.
Oct 16, 18:40 UTC
Investigating - We are currently investigating an interruption of service for Acquia Site Factory customers where impacted users are not able to reset password for the ACSF console. We will provide more information as it becomes available.
Oct 16, 15:12 UTC
Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024
Resolved - The underlying cause of this service degradation has been addressed. All affected services have been restored. All services are operational at this time.
Oct 11, 19:07 UTC
Monitoring - The cause of the interruption of service impacting Acquia Cloud interface services has been identified and a fix has been applied. We are continuing to monitor performance at this time.
Oct 11, 17:21 UTC
Identified - We have identified the cause of the current service interruption for Acquia Cloud interface services with accounts.acquia.com. We are working to restore services and will provide additional updates as they become available.
Oct 11, 16:17 UTC
Investigating - We are currently investigating a service degradation in Acquia Cloud interface services where accounts.acquia.com is unresponsive and requests might time out. We will provide additional information as it becomes available.
Oct 11, 13:44 UTC
Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.