All Systems Operational
Cloud Platform Enterprise ? Operational
Cloud Platform Professional ? Operational
Acquia Cloud Next ? Operational
Acquia Site Factory ? Operational
Cloud IDE ? Operational
Drupal Cloud UI ? Operational
Acquia Support Systems ? Operational
Acquia Migrate Operational
Drupal Cloud API ? Operational
Acquia Search ? Operational
Acquia CLI ? Operational
Acquia Cloud CD Pipelines Operational
Acquia Cloud CD Environments Operational
Node.js ? Operational
Acquia Commerce Manager Operational
Acquia Site Studio ? Operational
Acquia Content Hub ? Operational
Acquia Edge CDN ? Operational
Acquia Edge Security ? Operational
Acquia Customer Data Platform Operational
Acquia Personalization ? Operational
Acquia Campaign Studio Operational
Acquia Campaign Factory Operational
Acquia DAM (Classic) Operational
Acquia DAM (Widen) Operational
Acquia Academy Operational
Acquia Code Studio Operational
Acquia Docs ? Operational
Acquia Optimize ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 12, 2024
Resolved - The underlying cause of this issue has been addressed. All affected services have been restored. All services are operational at this time.
Dec 12, 05:08 UTC
Identified - Acquia has identified an intermittent issue with Facebook Campaigns for Customer Data Platform services failing due to an issue on Meta's side. We want to clarify that the disruption is not arising from Acquia's systems or services. We are actively monitoring the situation and will provide more information as it becomes available to us.
Dec 11, 20:29 UTC
Dec 11, 2024
Dec 10, 2024

No incidents reported.

Dec 9, 2024

No incidents reported.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024
Resolved - The underlying cause of this service interruption has been addressed. All affected services have been restored. All services are operational at this time.
Dec 6, 05:44 UTC
Monitoring - The underlying cause of the interruption on Cloud Action Tab failing to load for end users has been addressed. All affected services have been restored and Acquia is monitoring at this time. We will provide additional information as it becomes available.
Dec 6, 02:56 UTC
Identified - We have identified the cause around the issue resulting in Cloud Action Tab failing to load for end users. We are currently working towards providing a resolution around the same. We will provide updates as soon as they are available.
Dec 5, 18:09 UTC
Investigating - Acquia is investigating an interruption of service for Acquia Cloud Platform UI services. Impacted customers may face error in loading Cloud Actions tab. We will provide additional information as it becomes available.
Dec 5, 16:38 UTC
Dec 5, 2024
Resolved - The underlying cause of this service interruption has been addressed. All affected services have been restored. All services are operational at this time.
Dec 5, 07:07 UTC
Identified - Acquia is investigating an issue affecting Pipelines jobs when executed in Cloud UI. In the meantime, please use CLI for deployments. Further updates will be provided as information becomes available.
Dec 5, 04:49 UTC
Resolved - The underlying cause of this service interruption has been addressed. All affected services have been restored. All services are operational at this time.
Dec 5, 03:55 UTC
Monitoring - The intermittent service interruptions related to Acquia Cloud Platform have been addressed. All affected services have been restored and Acquia is monitoring at this time. We will provide additional information as it becomes available.
Dec 5, 01:00 UTC
Investigating - We are currently investigating an interruption in availability of Acquia Cloud platform - https://cloud.acquia.com/. We will provide additional information as it becomes available.
Dec 5, 00:02 UTC
Dec 4, 2024
Resolved - The underlying cause of this delay in task notification has been addressed. All affected services have been restored. All services are operational at this time.
Dec 4, 11:38 UTC
Monitoring - The delay in task notification has been addressed since 10:29 AM UTC. Activity Feed sidebar should be updated as expected when tasks are completed. We are still monitoring the situation.
Dec 4, 10:47 UTC
Identified - Acquia is investigating a delay in task notifications on the Acquia Cloud UI since 7:21 AM UTC. Impacted customers will see tasks in the Activity Feed sidebar on cloud.acquia.com failing to complete while the task itself is completing as expected. We are working to address this issue and will provide updates as progress is made.
Dec 4, 09:54 UTC
Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.