All Systems Operational
Acquia Cloud Enterprise ? Operational
Acquia Cloud Professional ? Operational
Acquia Network ? Operational
Acquia Cloud Site Factory ? Operational
Drupal Gardens ? Operational
Acquia Cloud API ? Operational
Acquia Search ? Operational
Acquia Cloud Free ? Operational
Mollom ? Operational
Acquia Lift ? Operational
Acquia Cloud Edge ? Operational
Acquia Content Hub ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Jul 1, 2016

No incidents reported today.

Jun 30, 2016
Resolved - The underlying cause of this service interruption has been addressed. All the Acquia Network and all related services have been restored. All services are operational at this time.
Jun 30, 17:20 UTC
Identified - We have identified the cause of the current service interruption for the Acquia Network and related services. We are working to restore services and will provide additional updates as they become available.
Jun 30, 16:42 UTC
Update - We are currently investigating an interruption of service for the Acquia Network and related services. The following sites or services are currently impacted:

* Acquia Insight Services
* Acquia Cloud API
* Acquia Help Center
* Acquia Cloud Network interface
* Acquia Support Ticketing system

In the interim, please file tickets by calling the Acquia Support telephone number for your service region:

North and South America
+1-844-373-2128 or +1-781-238-8600 #2

Australia, Japan, and Asia Pacific
+61 284 168 021

Europe and Africa
+44 1865 520 011

Customer sites are not impacted. At this time, only Acquia Network services are impacted. Currently, customers will be unable to perform administration tasks such as:

* code, database and file deployments
* on demand database backups
* domain management
* resize Acquia Cloud servers
* Cloud Drush CLI commands

We are working to restore services at this time. We will provide additional updates as they become available.
Jun 30, 15:40 UTC
Investigating - We are currently investigating an interruption for some Acquia.com related sites for authenticated users. We will provide additional information as it becomes available.
Jun 30, 15:25 UTC
Jun 29, 2016

No incidents reported.

Jun 28, 2016

No incidents reported.

Jun 27, 2016

No incidents reported.

Jun 26, 2016

No incidents reported.

Jun 25, 2016

No incidents reported.

Jun 24, 2016
Resolved - The underlying cause of this service interruption has been addressed. All affected Acquia Insight services have been restored. All services are operational at this time.
Jun 24, 07:57 UTC
Identified - Acquia Insight services are currently interrupted for some customers. We are working to resolve it at this time. We will provide additional updates when services have been fully restored.
Jun 24, 07:42 UTC
Investigating - We are currently investigating an interruption in Acquia Insight services. We will provide additional information as it becomes available.
Jun 24, 07:02 UTC
Jun 23, 2016

No incidents reported.

Jun 22, 2016

No incidents reported.

Jun 21, 2016
Resolved - All affected sites have been restored. All services are operational at this time.
Jun 21, 06:14 UTC
Update - All affected sites have been restored. All services are operational at this time.
Jun 21, 06:13 UTC
Investigating - We are currently investigating an interruption of service for some Acquia Cloud Professional sites. We will provide additional information as it becomes available.
Jun 21, 05:39 UTC
Jun 20, 2016
Resolved - The interruption for Acquia Cloud Professional has been resolved.

Site launch services for Acquia Cloud Free are currently interrupted. We are working to resolve this service interruption for Acquia Cloud Free at this time. We are working to restore services at this time and expect new site creation for Acquia Cloud Free to be available again soon.
Jun 20, 22:37 UTC
Investigating - We are currently investigating an interruption of service for launching new sites in Acquia Cloud Free and Acquia Cloud Professional. Customers with sites on Acquia Cloud Free and Acquia Cloud Professional are unable to launch new sites at this time. Additionally, customers with Acquia Cloud Professional sites cannot currently upsize their existing sites.

No active sites are currently impacted. We will provide additional information as it becomes available.
Jun 20, 22:19 UTC
Jun 19, 2016

No incidents reported.

Jun 18, 2016

No incidents reported.

Jun 17, 2016

No incidents reported.