All Systems Operational
Acquia Cloud Enterprise   ? Operational
Acquia Cloud Professional   ? Operational
Acquia Cloud UI   ? Operational
Acquia Cloud Site Factory   ? Operational
Acquia Cloud API   ? Operational
Acquia Search   ? Operational
Acquia Cloud Free   ? Operational
Acquia Lift   ? Operational
Acquia Cloud Edge   ? Operational
Acquia Content Hub   ? Operational
Acquia Support Systems   ? Operational
Acquia Cloud CD Pipelines   Operational
Acquia Cloud CD Environments   Operational
Node.js   ? Operational
Acquia DAM   Operational
Journey   Operational
Acquia Commerce Manager   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 15, 2018
Resolved - The underlying cause of this service interruption has been addressed. All affected Acquia Content Hub services have been restored. All services are operational at this time.
Nov 15, 03:10 UTC
Update - The first round of mitigation is underway, as part of rolling updates to resolve the issue.
Nov 15, 03:04 UTC
Update - We continue to investigate the service degradation for Acquia Content Hub services. We will provide additional information as it becomes available.
Nov 15, 00:29 UTC
Investigating - We are currently investigating a service degradation in Acquia Content Hub services. Users may observe longer than normal delivery time of syndicated content. We will provide additional information as it becomes available.
Nov 14, 19:47 UTC
Nov 13, 2018
Resolved - The underlying cause of this service interruption has been addressed. All affected Acquia ticketing services have been restored. All services are operational at this time.
Nov 13, 19:51 UTC
Monitoring - Customers should now be able to utilize the Acquia ticketing system. We are continuinging to monitor the service degradation for the Acquia ticketing system at this time.

In an issue is encountered, please file tickets by calling the Acquia Support telephone number for your service region:

North and South America +1-844-373-2128
Australia, Japan, and Asia Pacific +61-2-8319-9389
Europe and Africa +44-1865-520-011

We will provide additional information as it becomes available.
Nov 13, 18:40 UTC
Investigating - We are currently investigating an interruption of service for the Acquia ticketing system. In the interim, please file tickets by calling the Acquia Support telephone number for your service region:

North and South America
+1-844-373-2128

Australia, Japan, and Asia Pacific
+61-2-8319-9389

Europe and Africa
+44-1865-520-011

We will provide additional information as it becomes available.
Nov 13, 17:56 UTC
Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018
Resolved - All affected sites have been restored. All services are operational at this time.
Nov 8, 21:23 UTC
Identified - We are working to resolve the performance degradation at this time. We will provide additional updates when services are fully restored.
Nov 8, 19:22 UTC
Update - Acquia sites using Drupal 8 and proxy headers may experience degraded performance. We are working to resolve this issue and will provide additional information as it becomes available.
Nov 8, 18:46 UTC
Investigating - We are currently investigating an interruption of service for some sites. We will provide additional information as it becomes available.
Nov 8, 18:27 UTC
Nov 7, 2018
Resolved - All affected Acquia services have been restored. All services are operational at this time.
Nov 7, 22:03 UTC
Identified - Task service for some Acquia Cloud Site Factory sites is currently impaired. We are working to resolve this service interruption at this time. We will provide additional updates when services are fully restored.
Nov 7, 19:07 UTC
Investigating - We are currently investigating an impairment of task services for some Acquia Cloud Site Factory sites. We will provide additional information as it becomes available.
Nov 7, 16:05 UTC
Nov 6, 2018

No incidents reported.

Nov 5, 2018

No incidents reported.

Nov 4, 2018

No incidents reported.

Nov 3, 2018

No incidents reported.

Nov 2, 2018

No incidents reported.

Nov 1, 2018
Resolved - It appears the interruption of service in DNS services impacting some Acquia sites has been resolved.
Nov 1, 19:52 UTC
Update - We are currently aware of an interruption of service in DNS services for some acquia-sites.com domains. Please file a Critical Support ticket if you believe your site is being affected. We are monitoring this service interruption and will provide additional information as it becomes available.
Nov 1, 13:28 UTC
Update - We are currently aware of an interruption of service in DNS services for DYN impacting some Acquia sites. Please file a Critical Support ticket if you believe your site is being affected. We are monitoring this service interruption and will provide additional information as it becomes available.
Nov 1, 11:25 UTC
Investigating - We are currently aware of an interruption of service in DNS services for DYN impacting some Acquia sites. Please file a Critical Support ticket if you believe your site is being affected. We are monitoring this service interruption and will provide additional information as it becomes available.
Nov 1, 11:03 UTC