All Systems Operational

About This Site

Welcome to the Acquia Status page. This page provides the operational status of our products and services.

Click on the “Subscribe to updates” button to subscribe to notifications about the status of any of our products and services. You can customize the specific products or services you receive notifications for and the method of this notification during your enrollment. For more detailed instructions on configuring your notifications, view the Acquia Status page on Acquia Docs.

For any questions, contact Acquia Support.

For information on product status for Acquia partners, please visit the following pages:

  • Acquia Search (powered by SearchStax)
  • Acquia Convert (powered by VWO)
  • Acquia SEO (powered by Conductor)

    • Cloud Platform Enterprise ? Operational
    Cloud Platform Professional ? Operational
    Acquia Cloud Next ? Operational
    Acquia Site Factory ? Operational
    Cloud IDE ? Operational
    Drupal Cloud UI ? Operational
    Acquia Support Systems ? Operational
    Acquia Migrate Operational
    Drupal Cloud API ? Operational
    Acquia Search ? Operational
    Acquia CLI ? Operational
    Acquia Cloud CD Pipelines Operational
    Acquia Cloud CD Environments Operational
    Node.js ? Operational
    Acquia Commerce Manager Operational
    Acquia Site Studio ? Operational
    Acquia Content Hub ? Operational
    Acquia Edge CDN ? Operational
    Acquia Edge Security ? Operational
    Acquia Customer Data Platform Operational
    Acquia Personalization ? Operational
    Acquia Campaign Studio Operational
    Acquia Campaign Factory Operational
    Acquia DAM (Classic) Operational
    Acquia DAM (Widen) Operational
    Acquia Academy Operational
    Acquia Code Studio Operational
    Acquia Docs ? Operational
    Acquia Optimize ? Operational
    Operational
    Degraded Performance
    Partial Outage
    Major Outage
    Maintenance
    Apr 26, 2025

    No incidents reported today.

    Apr 25, 2025

    No incidents reported.

    Apr 24, 2025
    Acquia has detected an interruption of services impacting Acquia Customer Data Platform
    Resolved - The underlying cause of interruption affecting services for Acquia Customer Data Platform hosted on the US GCP, has been addressed. All affected services have been restored and operational at this time.
    Apr 24, 16:18 UTC
    Monitoring - A fix has been deployed to address the interruption of services impacting Acquia Customer Data Platform hosted on the US GCP. We are continuing to monitor performance at this time. We will provide further updates as soon as we have more information.
    Apr 24, 15:08 UTC
    Identified - We have identified the root cause of the issue affecting services for Acquia Customer Data Platform hosted on the US GCP. Our team is actively working on implementing a solution to address this problem. We will keep you informed with further updates as we progress.
    Apr 24, 12:11 UTC
    Investigating - We are currently experiencing service interruptions for the Acquia Customer Data Platform hosted on the US GCP. Affected customers may encounter issues with logging in, as well as running campaigns and reports. This may also lead to minor delays in data refresh jobs. Our team is actively working to resolve the issue and restore full functionality as soon as possible. We will provide additional updates once the service is fully restored.
    Apr 24, 11:15 UTC
    Acquia has detected a temporary delay in task service for Acquia Cloud Next
    Resolved - The issue affecting Task services for certain Acquia Cloud Next applications has been resolved, and all impacted services have been restored.
    Apr 24, 15:04 UTC
    Monitoring - The cause of the interruption impacting Task services for some Acquia Cloud Next applications has been identified and a fix has been applied. We are continuing to monitor performance at this time. We will provide further updates as soon as we have more information.
    Apr 24, 14:15 UTC
    Identified - The cause of the interruption of service impacting some Acquia Cloud Next applications has been identified. We are actively working to deploy a fix to remediate the issue. We will provide further updates as soon as we have more information.
    Apr 24, 10:31 UTC
    Investigating - Acquia is currently investigating a service interruption affecting some ACN customers where tasks are experiencing delays across all environments. We are actively working to resolve this issue and will provide more information as it becomes available.
    Apr 24, 08:55 UTC
    Acquia has detected an interruption of service impacting Acquia Customer Data Platform
    Resolved - The underlying cause of interruption of service affecting login services for Acquia Customer Data Platform tenants on the US GCP has been addressed. All affected services have been restored. All services are operational at this time.
    Apr 24, 00:25 UTC
    Monitoring - A fix has been deployed to address the interruption of service affecting login services for Acquia Customer Data Platform tenants on the US GCP.. We are continuing to monitor performance at this time. We will provide further updates as soon as we have more information.
    Apr 23, 23:52 UTC
    Investigating - We are currently experiencing an interruption in services for Acquia Customer Data Platform tenants hosted on the US GCP. Impacted customers will face issues with login services for Acquia Customer Data Platform. Our team is actively working to resolve this issue and restore full functionality as soon as possible. Additional updates will be provided once the service is fully restored.
    Apr 23, 23:21 UTC
    Apr 23, 2025
    GCP Incident Notice: MSQL Server is Down
    Resolved - The underlying cause of the issue impacting CDP tenants hosted on the US GCP, affecting login services, has been resolved. All affected services have been fully restored.
    Apr 23, 23:04 UTC
    Investigating - We are currently experiencing an interruption in services for Acquia Customer Data Platform tenants hosted on the US GCP. Impacted customers will face issues with login services for Acquia Customer Data Platform. Our team is actively working to resolve this issue and restore full functionality as soon as possible. Additional updates will be provided once the service is fully restored.
    Apr 23, 22:45 UTC
    Acquia has detected an interruption of service impacting Acquia Customer Data Platform
    Resolved - The underlying cause of the issue impacting CDP tenants hosted on the US GCP, affecting login services, has been resolved. All affected services have been fully restored.
    Apr 23, 15:45 UTC
    Monitoring - A fix has been deployed to address the interruption of service affecting login services for Acquia Customer Data Platform tenants on the US GCP.. We are continuing to monitor performance at this time. We will provide further updates as soon as we have more information.
    Apr 23, 13:12 UTC
    Identified - We have identified the root cause of the issue affecting login services for Acquia Customer Data Platform tenants hosted on the US GC. Our team is actively working on implementing a solution to address this problem. We will keep you informed with further updates as we progress.
    Apr 23, 12:49 UTC
    Investigating - We are currently experiencing an interruption in services for Acquia Customer Data Platform tenants hosted on the US GCP. Impacted customers will face issues with login services for Acquia Customer Data Platform. Our team is actively working to resolve this issue and restore full functionality as soon as possible. Additional updates will be provided once the service is fully restored.
    Apr 23, 12:31 UTC
    Apr 22, 2025

    No incidents reported.

    Apr 21, 2025

    No incidents reported.

    Apr 20, 2025

    No incidents reported.

    Apr 19, 2025

    No incidents reported.

    Apr 18, 2025
    All SFMC campaigns are failing on the GCP environment
    Resolved - Acquia is currently investigating an issue affecting Salesforce Marketing Cloud Campaigns for all GCP customers. Customers may experience campaign failures pushing to SFMC. We are actively working on a resolution and will provide additional updates as information becomes available.
    Apr 18, 20:40 UTC
    Apr 17, 2025

    No incidents reported.

    Apr 16, 2025

    No incidents reported.

    Apr 15, 2025
    Acquia has detected an interruption of service impacting Pipelines jobs partially
    Resolved - The underlying cause of this service interruption has been addressed. All affected services have been restored. All services are operational at this time.
    Apr 15, 15:27 UTC
    Monitoring - A fix has been deployed to address the interruption of service affecting Pipelines jobs for Bitbucket users. We are continuing to monitor performance at this time. We will provide further updates as soon as we have more information.
    Apr 15, 14:48 UTC
    Identified - Acquia has identified the root cause of the issue impacting pipeline integration for Bitbucket users. We are currently in process of testing the fix and shall update once it is released.
    Apr 15, 14:23 UTC
    Investigating - Acquia is currently investigating an issue affecting Pipelines integration for Bitbucket users. Customers may notice that the branch list is not being generated when initiating the job. We are actively working on a resolution and will provide additional updates as information becomes available.
    Apr 15, 12:45 UTC
    Apr 14, 2025
    Acquia has detected an interruption in service of Acquia Cloud UI
    Resolved - The underlying cause of this service interruption has been addressed. All affected services have been restored. All services are operational at this time.
    Apr 14, 05:01 UTC
    Monitoring - Acquia has applied a fix to address the service interruption affecting login functionality to Cloud UI. All systems are working as expected. We are continuing to monitor performance at this time.
    Apr 14, 04:26 UTC
    Investigating - Acquia is currently experiencing an interruption in service of Acquia Cloud UI. The users might not be able to login to Cloud UI. If you need to get in touch with Support, please call the Acquia Support number which is listed here: https://docs.acquia.com/service-offerings/support/support-users-guide/contacting-acquia-support
    Apr 14, 02:28 UTC
    Apr 13, 2025

    No incidents reported.

    Apr 12, 2025

    No incidents reported.

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