The underlying cause of this service degradation has been addressed. The Acquia Cloud interface and all related sites and services have been restored. All services are operational at this time.
Posted Jul 02, 2025 - 09:22 UTC
Monitoring
Acquia has implemented a resolution for the service interruption, and the task queues have now been cleared. We are currently monitoring the situation to ensure continued stability and performance. Further updates will be provided as information becomes available.
Posted Jul 02, 2025 - 08:29 UTC
Investigating
Acquia is currently investigating a service degradation issue that may cause delays for all customers in receiving notifications for their completed tasks. We are actively working to resolve this problem and will provide more information as it becomes available. We appreciate your understanding and patience in this regard.
Posted Jul 02, 2025 - 08:15 UTC
This incident affected: Cloud Platform Enterprise and Acquia Cloud Next.