Acquia DAM Preview Issues

Incident Report for Acquia Inc

Resolved

We've resolved the issue causing previews to not display for share and embed links for some newly uploaded assets, and the backlog has been processed. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.
Posted Nov 10, 2026 - 19:30 UTC

Monitoring

We've implemented a fix for the issue causing previews to not display for share and embed links for some newly uploaded assets. We're working through the backlog of impacted links and are monitoring to ensure stability.
Posted Nov 10, 2026 - 17:16 UTC

Update

We are currently investigating an issue where share and embed links do not display a preview for some newly uploaded assets.
Posted Nov 10, 2026 - 16:26 UTC

Identified

We are currently investigating an issue where share and embed links do not display a preview for some newly uploaded assets.
Posted Nov 10, 2026 - 16:20 UTC
This incident affected: Acquia DAM (Embed/Share links).