The underlying cause of this service interruption has been addressed. All affected services have been restored. All services are operational at this time
Posted Jul 28, 2025 - 11:11 UTC
Monitoring
A fix has been deployed to address the Content Hub sync issues caused by SSL certificate errors, and services have now resumed. We are continuing to monitor performance at this time.
Posted Jul 28, 2025 - 07:55 UTC
Update
Acquia is investigating SSL errors that are causing the Content Hub service to fail when synchronizing data. The SSL certificate failure is preventing customers’ Drupal applications from authenticating into the service, affecting both publisher and subscriber sites. Specifically in the ap-southeast-2 and eu-central-1 regions. We will provide updates as more information becomes available
Posted Jul 28, 2025 - 04:33 UTC
Investigating
Acquia is investigating this issue where the SSL issue is causing errors when the Content Hub service attempts to fetch data from the customer authentication
Note: This issue is observed specifically in ap-southeast-2 and eu-central-1 regions.
We will continue to provide updates as more information becomes available.