Acquia has detected a temporary service interruption in Acquia Personalization services

Incident Report for Acquia, Inc.

Resolved

The underlying cause of this service interruption has been addressed. All affected Acquia Personalization (formerly known as Acquia Lift) services have been restored. All services are operational at this time.

Posted Sep 22, 2022 - 18:59 UTC

Monitoring

Acquia has detected an interruption of services for applications on the Acquia Personalization in the us-east-1 region. Acquia has deployed a fix, and will continue to monitor. We will provide additional updates as they become available.

Posted Sep 22, 2022 - 17:13 UTC

Investigating

We are currently investigating an interruption in Acquia Personalization (formerly known as Acquia Lift) services where customers in us-east-1 region are not able to generate reports in Personalization. We will provide additional information as it becomes available.

Posted Sep 22, 2022 - 16:25 UTC

This incident affected: Acquia Personalization.