Acquia Campaign Studio – Email Rendering Issues in Outlook

Incident Report for Acquia Inc

Update

Acquia is still working on a fix to address an issue with Acquia Campaign Studio impacting all instances opted into General Availability that is causing emails sent to not render in Outlook properly. We will provide updates as they are available.
Posted Nov 10, 2026 - 19:49 UTC

Identified

Acquia has identfied an issue with Acquia Campaign Studio impacting all instances opted into General Availability, causing emails sent to not render in Outlook properly. If you are uncertain if your instance is impacted, please reach out to Support. We will continue to keep you updated.
Posted Nov 10, 2026 - 17:33 UTC
This incident affects: Acquia Campaign Studio and Acquia Campaign Factory.