Acquia has detected an interruption of services for some applications in the U.S. East region

Incident Report for Acquia, Inc.

Resolved

The underlying cause of this service interruption has been addressed. All affected services have been restored. All services are operational at this time.
Posted Sep 26, 2023 - 05:06 UTC

Monitoring

For a small number of customers, services for Cloud Platform Professional, Cloud Platform Enterprise and Acquia Site Factory applications in the U.S. East region were interrupted as a small count of AWS instances became impaired. We are monitoring this service interruption as this has been resolved now. We will provide additional updates as it becomes available.
Posted Sep 26, 2023 - 04:19 UTC

Investigating

We are currently investigating an interruption of service for some US-East customers. We will provide additional information as it becomes available.
Posted Sep 26, 2023 - 03:14 UTC
This incident affected: Cloud Platform Enterprise, Cloud Platform Professional, and Acquia Site Factory.
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