The underlying cause of this service degradation has been addressed. All affected services have been restored and operational at this time.
Posted Jan 23, 2024 - 14:40 UTC
Monitoring
Acquia has identified the cause of the issue and worked towards remediating the service impairment. Services for impacted customers should be up and Acquia is closely monitoring the situation.
Posted Jan 23, 2024 - 14:06 UTC
Update
Acquia is continuing to investigate an impairment of service for some Acquia Cloud Next applications. The impact of this incident is limited to non-production environments. Steps have been taken to mitigate the initial issue and the impact at this time is limited to task delays.
Posted Jan 23, 2024 - 13:20 UTC
Investigating
We are currently investigating an impairment of service for some Acquia Cloud Next applications. We will provide additional information as it becomes available.