Degraded Performance - SearchStax Pulse Performance Graphs

Incident Report for Acquia Inc

Resolved

This incident has been resolved. Our upstream search infrastructure partner, SearchStax, has successfully implemented the fix, and Pulse Performance Graphs are now displaying as expected. Core search functionality was unaffected throughout this incident. We apologize for any inconvenience caused and thank you for your patience.
Posted Sep 04, 2026 - 02:04 UTC

Identified

Our upstream search infrastructure partner, SearchStax, has identified the root cause of the issue affecting the display of Pulse Performance Graphs. A fix is currently being implemented. Core search functionality remains fully operational and unaffected. We will continue to provide updates as the situation progresses.
Posted Sep 03, 2026 - 17:41 UTC

Investigating

Our upstream search infrastructure partner, SearchStax, is currently experiencing an issue affecting the display of Pulse Performance Graphs; core search functionality remains fully operational and unaffected. SearchStax is actively investigating and working toward a resolution — clearing browser cookies and refreshing the page may help in the meantime. We will provide updates as the situation progresses.
Posted Sep 03, 2026 - 16:27 UTC