Service for all affected Acquia Edge powered by Cloudflare has been restored

Incident Report for Acquia Inc

Resolved

The underlying cause of this service interruption has been addressed. All affected Services offered by Acquia Edge powered by Cloudflare has been resolved, and according to our upstream partner, Cloudflare services are currently operating normally with no elevated errors or latency being observed across their network.
Posted Nov 18, 2025 - 18:07 UTC

Update

Acquia Edge powered by Cloudflare services has been resolved. The team is continuing to focus on restoring service post-fix and is actively monitoring the situation. Our upstream provider continues to see errors drop as they work on clearing remaining errors and latency globally.
Posted Nov 18, 2025 - 17:08 UTC

Update

Acquia Edge powered by Cloudflare services has been resolved. The team is continuing to focus on restoring service post-fix. We are still actively monitoring with our upstream provider to ensure all services remain stable and are back to normal, as our upstream partner is mitigating several issues that remain post-deployment.
Posted Nov 18, 2025 - 16:21 UTC

Update

Acquia Edge powered by Cloudflare services has been resolved. We are still actively monitoring with our upstream provider to ensure all services remain stable and are back to normal.
Posted Nov 18, 2025 - 15:30 UTC

Monitoring

Issue with the Acquia Edge powered by Cloudflare services has been resolved and we are currently monitoring with our upstream provider for errors to ensure all services are back to normal.
Posted Nov 18, 2025 - 14:48 UTC

Update

Acquia Edge powered by Cloudflare services for some applications are currently interrupted. We are continuously working to resolve it at this time. We will provide additional updates when services have been fully restored.
Posted Nov 18, 2025 - 14:08 UTC

Update

Issue impacting Acquia Edge powered by Cloudflare services has been identified and we are working with our upstream provider to implement a fix. We will provide additional updates when services have been fully restored.
Posted Nov 18, 2025 - 13:27 UTC

Update

Impaired services around Acquia Edge powered by Cloudflare is still being investigated. We will provide additional updates as soon as we have information.
Posted Nov 18, 2025 - 13:01 UTC

Update

Acquia Edge powered by Cloudflare services are recovering, but customers may continue to observe higher-than-normal error rates as Cloudflare continue remediation efforts.
Posted Nov 18, 2025 - 12:39 UTC

Identified

Acquia Edge powered by Cloudflare services for some applications are currently interrupted. We are working with upstream provider to resolve it at this time. We will provide additional updates when services have been fully restored.
Posted Nov 18, 2025 - 12:11 UTC
This incident affected: Acquia Edge CDN and Acquia Edge Security.