Acquia has detected a temporary service interruption in Acquia Search services

Incident Report for Acquia Inc

Resolved

The underlying cause of this service interruption has been addressed. All affected services have been restored. All services are operational at this time.
Posted Jul 28, 2025 - 18:38 UTC

Monitoring

A fix has been deployed to address the issue impacting Search Index creation for Solr 8 stacks and Acquia Search services are now fully resumed. We are continuing to monitor performance at this time.
Posted Jul 28, 2025 - 17:12 UTC

Identified

We have identified the root cause of the issue related to Acquia Search services and we are actively working to resolve the issue. We will provide additional updates when services have been fully restored.
Posted Jul 28, 2025 - 16:14 UTC

Investigating

We are currently investigating an interruption of service for Acquia Search services where customers are unable to create search indexes for Solr8 stacks. We are actively investigating the issue and we will provide additional information as it becomes available.
Posted Jul 28, 2025 - 14:14 UTC
This incident affected: Acquia Search.