The underlying cause of this service interruption has been addressed. All affected services have been restored. All services are operational at this time.
Posted May 21, 2024 - 00:13 UTC
Monitoring
Acquia has resolved the issue that caused impacted customers to see data missing from Stack Metrics, beginning at 12:27 UTC. We will continue to monitor this issue and will provide additional information as it becomes available.
Posted May 20, 2024 - 22:12 UTC
Identified
Acquia has identified the issue which has caused Impacted customers to see data missing from Stack Metrics beginning at 12:27 UTC. We are working on the identified issue and we will continue to provide additional information as it becomes available.
Posted May 20, 2024 - 15:37 UTC
Investigating
We are currently investigating a degradation of service in the Acquia Cloud UI. Impacted customers will see data missing from Stack Metrics beginning at 12:27 UTC. We will provide additional information as it becomes available.