All affected services have been restored. All services are operational at this time.
Posted Jun 20, 2024 - 20:43 UTC
Identified
Acquia has identified the source of the issue impacting Acquia Cloud Classic infrastructure and is awaiting resolution. We will update as soon as the situation is resolved.
Posted Jun 20, 2024 - 19:08 UTC
Investigating
Acquia is investigating an issue impacting for Acquia Cloud Classic infrastructure which includes Acquia Cloud Professional, Acquia Cloud Enterprise, and Acquia Cloud Site Factory. As a result, Acquia has temporarily suspended Acquia Cloud Professional new sales and server changes. The issue impacts some maintenance operations and should not impact live sites. Acquia Cloud Next is not impacted. We will provide updates as more details are available.
Posted Jun 20, 2024 - 15:48 UTC
This incident affected: Cloud Platform Enterprise, Cloud Platform Professional, and Acquia Site Factory.