GCP Incident Notice: MSQL Server is Down

Incident Report for Acquia, Inc.

Resolved

The underlying cause of the issue impacting CDP tenants hosted on the US GCP, affecting login services, has been resolved. All affected services have been fully restored.

Posted Apr 23, 2025 - 23:04 UTC

Investigating

We are currently experiencing an interruption in services for Acquia Customer Data Platform tenants hosted on the US GCP. Impacted customers will face issues with login services for Acquia Customer Data Platform. Our team is actively working to resolve this issue and restore full functionality as soon as possible. Additional updates will be provided once the service is fully restored.

Posted Apr 23, 2025 - 22:45 UTC

This incident affected: Acquia Customer Data Platform.