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All domain setup and provisioning functions are operating normally, and system performance is completely stable.","created_at":"2026-09-24T05:34:14.601Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-24T05:34:14.601Z","display_at":"2026-09-24T05:34:14.601Z","deliver_notifications":true,"tweet_id":null,"id":"hn6nm38hmldh","incident_id":"lgl7z5lbfxzs","custom_tweet":null,"affected_components":null},{"status":"monitoring","body":"The issue impacting Edge Standard hostname provisioning has been mitigated through a resolution implemented with our upstream vendor. 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We will post another update as soon as we have new findings.","created_at":"2026-09-23T13:28:13.827Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-23T13:28:13.827Z","display_at":"2026-09-23T13:28:13.827Z","deliver_notifications":true,"tweet_id":null,"id":"v8pl2l6n7dty","incident_id":"lgl7z5lbfxzs","custom_tweet":null,"affected_components":[{"code":"5zh8r0d0fzkx","name":"Acquia Edge Standard","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"Investigation into the Edge Standard hostname provisioning failures remains ongoing in coordination with our upstream vendor. There are no significant changes to report at this stage. We will share further updates as our investigation progresses.","created_at":"2026-09-23T00:36:21.740Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-23T00:36:21.740Z","display_at":"2026-09-23T00:36:21.740Z","deliver_notifications":true,"tweet_id":null,"id":"pghf84f42dnl","incident_id":"lgl7z5lbfxzs","custom_tweet":null,"affected_components":null},{"status":"investigating","body":"We are continuing to investigate the Edge Standard hostname provisioning failures with the engineering team and upstream vendor. We are currently testing fresh domain provisioning to verify status and will share the next update once we have more findings.","created_at":"2026-09-22T15:48:36.715Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-22T15:48:36.715Z","display_at":"2026-09-22T15:48:36.715Z","deliver_notifications":true,"tweet_id":null,"id":"qcqf8hm7pnvb","incident_id":"lgl7z5lbfxzs","custom_tweet":null,"affected_components":[{"code":"5zh8r0d0fzkx","name":"Acquia Edge Standard","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are aware of an issue affecting new domain onboarding to the Edge Standard CDN. Customers attempting to add a new domain may see the configuration remain in a “Configure Failed” state. Our team is actively investigating the issue and working to restore normal functionality as soon as possible. We will provide another update once the issue has been resolved.","created_at":"2026-09-22T11:29:58.154Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-22T11:29:58.154Z","display_at":"2026-09-22T11:29:58.154Z","deliver_notifications":true,"tweet_id":null,"id":"15ypm3x1gq1t","incident_id":"lgl7z5lbfxzs","custom_tweet":null,"affected_components":[{"code":"5zh8r0d0fzkx","name":"Acquia Edge Standard","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"We are aware of an issue affecting new domain onboarding to the Edge Standard CDN. Customers attempting to add a new domain may see the configuration remain in a “Configure Failed” state. Our team is actively investigating the issue and working to restore normal functionality as soon as possible. We will provide another update once the issue has been resolved.","created_at":"2026-09-22T11:27:16.642Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-22T11:27:16.642Z","display_at":"2026-09-22T11:27:16.642Z","deliver_notifications":true,"tweet_id":null,"id":"fydxl1mv76mq","incident_id":"lgl7z5lbfxzs","custom_tweet":null,"affected_components":[{"code":"5zh8r0d0fzkx","name":"Acquia Edge Standard","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Intermittent Pipeline Job Start Failures","status":"resolved","created_at":"2026-09-07T10:31:43.927Z","updated_at":"2026-09-07T14:32:58.553Z","monitoring_at":"2026-09-07T11:51:28.193Z","resolved_at":"2026-09-07T14:32:58.538Z","impact":"minor","shortlink":"https://stspg.io/vrq02v36y56v","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-07T10:31:43.918Z","reminder_intervals":null,"id":"95t19rs0n4yx","page_id":"c3bdbqpxhzcc","incident_updates":[{"status":"resolved","body":"The issue affecting Acquia Pipelines where jobs were failing to start or timing out for a few customers has been fully resolved. 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Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.","created_at":"2026-08-31T17:34:08.530Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-31T17:34:08.530Z","display_at":"2026-08-31T17:34:08.530Z","deliver_notifications":true,"tweet_id":null,"id":"lbmlhdkcxr1l","incident_id":"wd32mhw9lwhy","custom_tweet":null,"affected_components":[{"code":"llfmk2vw16px","name":"Acquia DAM - Acquia DAM","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"zv8bcyk0cpgy","name":"Acquia DAM - Assets and Templates","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring to ensure stability. We're also processing work that accumulated during the incident.","created_at":"2026-08-31T17:00:24.267Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-31T17:00:24.267Z","display_at":"2026-08-31T17:00:24.267Z","deliver_notifications":true,"tweet_id":null,"id":"9plz0zq0cyk2","incident_id":"wd32mhw9lwhy","custom_tweet":null,"affected_components":[{"code":"llfmk2vw16px","name":"Acquia DAM - Acquia DAM","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"zv8bcyk0cpgy","name":"Acquia DAM - Assets and Templates","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are currently investigating an issue with degraded file processing for customers hosted in the EU.","created_at":"2026-08-31T16:28:17.542Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-31T16:28:17.542Z","display_at":"2026-08-31T16:28:17.542Z","deliver_notifications":true,"tweet_id":null,"id":"thly966wr6xq","incident_id":"wd32mhw9lwhy","custom_tweet":null,"affected_components":[{"code":"llfmk2vw16px","name":"Acquia DAM - Acquia DAM","old_status":"operational","new_status":"operational"},{"code":"zv8bcyk0cpgy","name":"Acquia DAM - Assets and Templates","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Acquia DAM","created_at":"2022-02-24T04:12:28.304Z","updated_at":"2026-09-03T17:41:46.949Z","position":1,"description":null,"showcase":false,"start_date":"2022-02-24T00:00:00.000Z","id":"llfmk2vw16px","page_id":"c3bdbqpxhzcc","group_id":"58cm5ndhxm63"},{"status":"operational","name":"Assets and Templates","created_at":"2025-12-15T22:48:33.695Z","updated_at":"2026-09-03T17:41:50.677Z","position":3,"description":"Can Acquia DAM be logged into?","showcase":false,"start_date":"2025-12-15T00:00:00.000Z","id":"zv8bcyk0cpgy","page_id":"c3bdbqpxhzcc","group_id":"58cm5ndhxm63"},{"status":"operational","name":"Acquia DAM","created_at":"2025-12-15T22:47:22.932Z","updated_at":"2026-06-16T18:32:22.282Z","position":29,"description":null,"showcase":false,"start_date":null,"id":"58cm5ndhxm63","page_id":"c3bdbqpxhzcc","group_id":null,"components":["llfmk2vw16px","v3sf3mqnqnb1","zv8bcyk0cpgy","gntd3t96hl0h","sjyyk9txtdsb","sk3ghflbppm6","f1sgk919xn94","qp4rxly8n7fq"]}]},{"name":"Vendor API Issue: Security and Performance Metrics","status":"resolved","created_at":"2026-08-24T09:29:44.425Z","updated_at":"2026-08-24T11:05:27.838Z","monitoring_at":null,"resolved_at":"2026-08-24T11:05:27.821Z","impact":"minor","shortlink":"https://stspg.io/82hkrrvyjv68","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-24T09:29:44.419Z","reminder_intervals":null,"id":"lkwgvbktw0xs","page_id":"c3bdbqpxhzcc","incident_updates":[{"status":"resolved","body":"The issue affecting Edge Standard customers has been resolved. Akamai has addressed the vendor API issue, and security and performance metrics are now available in the Edge Standard UI","created_at":"2026-08-24T11:05:27.821Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-24T11:05:27.821Z","display_at":"2026-08-24T11:05:27.821Z","deliver_notifications":true,"tweet_id":null,"id":"m0l0jkwcs5d9","incident_id":"lkwgvbktw0xs","custom_tweet":null,"affected_components":[{"code":"5zh8r0d0fzkx","name":"Acquia Edge Standard","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are aware of an issue affecting all Edge Standard customers, where traffic peak queries are currently failing due to an issue with a vendor API. As a result, security and performance metrics are currently unavailable in the Edge Standard UI. Our team is working with the vendor to understand and resolve the issue. We will provide further updates as more information becomes available.","created_at":"2026-08-24T09:29:44.467Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-24T09:29:44.467Z","display_at":"2026-08-24T09:29:44.467Z","deliver_notifications":true,"tweet_id":null,"id":"ydy73msbg7kj","incident_id":"lkwgvbktw0xs","custom_tweet":null,"affected_components":[{"code":"5zh8r0d0fzkx","name":"Acquia Edge Standard","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Acquia Edge Standard","created_at":"2025-10-16T14:14:08.201Z","updated_at":"2026-09-24T04:13:20.764Z","position":19,"description":null,"showcase":false,"start_date":"2025-10-16T00:00:00.000Z","id":"5zh8r0d0fzkx","page_id":"c3bdbqpxhzcc","group_id":null}]}]
}