The underlying cause of this service interruption has been addressed. All affected Acquia ticketing services have been restored. All services are operational at this time.
Posted Sep 16, 2019 - 20:38 UTC
Update
We are seeing improvements in the Acquia ticketing system. We will continue to monitor the system performance.
If you are still unable to file a ticket, please call the Acquia Support telephone number for your service region: North and South America +1-844-373-2128 Australia, Japan, and Asia Pacific +61-2-8319-9389 Europe and Africa +44-1865-520-011 We will provide additional information as it becomes available.
Posted Sep 16, 2019 - 19:43 UTC
Monitoring
We are working to resolve the interruption in services for the Acquia ticketing system at this time. We will provide additional updates when services have been fully restored.
Posted Sep 16, 2019 - 19:43 UTC
Investigating
We are currently investigating an interruption of service for the Acquia ticketing system. In the interim, please file tickets by calling the Acquia Support telephone number for your service region:
North and South America
+1-844-373-2128
Australia, Japan, and Asia Pacific
+61-2-8319-9389
Europe and Africa
+44-1865-520-011
We will provide additional information as it becomes available.