All affected phone services have been restored. All services are operational at this time.
Posted Mar 22, 2018 - 10:02 UTC
Update
We are currently investigating an interruption in telephone support for Acquia Support. During this service interruption, visit the Acquia Help Center (https://insight.acquia.com/support/) to file a ticket if you require assistance from Acquia Support.
We will provide additional information as it becomes available.
Posted Mar 22, 2018 - 09:33 UTC
Investigating
We are currently investigating an interruption in telephone support for Acquia Support. During this service interruption, visit the Acquia Help Center (https://insight.acquia.com/support/) to file a ticket if you require assistance from Acquia Support.
We will provide additional information as it becomes available.
Posted Mar 22, 2018 - 09:30 UTC
This incident affected: Cloud Platform Enterprise, Cloud Platform Professional, Acquia Site Factory, Drupal Cloud UI, Acquia Support Systems, Drupal Cloud API, Acquia Search, Acquia Cloud CD Pipelines, Acquia Cloud CD Environments, Node.js, Acquia Commerce Manager, Acquia Content Hub, Acquia Edge CDN, Acquia Personalization, and Acquia DAM (Classic).