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All related services are operating normally, and pipeline jobs are starting and executing as expected.","impact":"minor","timestamp":"Sep \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e10:31\u003c/var\u003e - \u003cvar data-var='time'\u003e14:32\u003c/var\u003e UTC"},{"code":"9kvw16n1h90v","name":"Multiple customers are currently affected by what appears to be an outage impacting the Site Studio endpoint","message":"The issue impacting Site Studio endpoints has been fully resolved, and all systems are operational now.","impact":"critical","timestamp":"Sep \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e23:04\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e09:39\u003c/var\u003e UTC"},{"code":"gxyd7zy40xg4","name":"Error rates for Acquia Task System","message":"The service interruption impacting the Acquia Task system has been fully resolved. AWS US-WEST-2 operations have stabilized, and all queued tasks and system functions are operating normally.","impact":"major","timestamp":"Sep \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e23:19\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e02:18\u003c/var\u003e UTC"},{"code":"f48yrysrrvm3","name":"Degraded Performance - SearchStax Pulse Performance Graphs","message":"This incident has been resolved. Our upstream search infrastructure partner, SearchStax, has successfully implemented the fix, and Pulse Performance Graphs are now displaying as expected. Core search functionality was unaffected throughout this incident. We apologize for any inconvenience caused and thank you for your patience.","impact":"minor","timestamp":"Sep \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e16:27\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e02:04\u003c/var\u003e UTC"},{"code":"l6t3gc95hc51","name":"Acquia DAM Service Outage","message":"We've resolve the problem causing an issue with some customers ability to log into DAM. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.","impact":"critical","timestamp":"Sep \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e15:05\u003c/var\u003e - \u003cvar data-var='time'\u003e16:24\u003c/var\u003e UTC"},{"code":"3pw3ts0xxg6m","name":"Pipelines is down for MEO customers","message":"The issue impacting access to the Pipelines UI and Dashboard for MEO customers has been fully resolved.\r\nA fix was deployed and verification was completed to confirm that the Pipelines Dashboard is fully operational and performing normally.","impact":"none","timestamp":"Sep \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e21:39\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e00:13\u003c/var\u003e UTC"}]},{"name":"August","year":2026,"starts_on":6,"days":31,"incidents":[{"code":"wd32mhw9lwhy","name":"Acquia DAM Degraded File Processing","message":"We've resolved the issue causing degraded file processing for customers hosted in the EU and have completed processing work that accumulated during the incident. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.","impact":"minor","timestamp":"Aug \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e16:28\u003c/var\u003e - \u003cvar data-var='time'\u003e17:34\u003c/var\u003e UTC"},{"code":"lkwgvbktw0xs","name":"Vendor API Issue: Security and Performance Metrics","message":"The issue affecting Edge Standard customers has been resolved. Akamai has addressed the vendor API issue, and security and performance metrics are now available in the Edge Standard UI","impact":"minor","timestamp":"Aug \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e09:29\u003c/var\u003e - \u003cvar data-var='time'\u003e11:05\u003c/var\u003e UTC"},{"code":"tns6bc35k7zt","name":"Incident with Akamai","message":"We can confirm that the issue was confirmed mitigated at 20:42 UTC on August 18, 2026 and the service has resumed normal operation.","impact":"minor","timestamp":"Aug \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e21:24\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e22:13\u003c/var\u003e UTC"},{"code":"mph025fdbn6k","name":"Log Download Failures","message":"The log download issue affecting Acquia Cloud Next and MEO customers was resolved on Aug 11 09:38 UTC, and all systems are fully operational.","impact":"major","timestamp":"Aug \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e07:40\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e09:27\u003c/var\u003e UTC"},{"code":"6qzl2dlmxncz","name":"New Support Ticket Creation Impacted in Cloud UI Portal","message":"The underlying cause of this service interruption has been addressed. All services are operational at this time.","impact":"major","timestamp":"Aug \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e18:29\u003c/var\u003e - \u003cvar data-var='time'\u003e19:44\u003c/var\u003e UTC"},{"code":"rt5w6drhd82v","name":"Delays in Database Backups and Code Deployments on Acquia Cloud Platform","message":"The underlying cause of this service interruption has been addressed. All services are operational at this time.","impact":"minor","timestamp":"Aug \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e21:54\u003c/var\u003e - \u003cvar data-var='time'\u003e22:48\u003c/var\u003e UTC"},{"code":"x26xdfv8r5h1","name":"Acquia Cloud Pipelines – Jobs Failing to Start (Queued State)","message":"The issue affecting Acquia Cloud Pipelines has been resolved. Pipeline processing has returned to normal operations, and all previously queued jobs have been handled. Please note that if any of your queued jobs failed with a \"system failure\" message during the incident, they can now be safely re-run. We appreciate your patience while we worked to restore service.","impact":"critical","timestamp":"Aug \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e14:45\u003c/var\u003e - \u003cvar data-var='time'\u003e16:21\u003c/var\u003e UTC"}]}],"show_component_filter":true,"show_uptime_calendar":true,"component_filter":null,"start_time":"2026-08-01T00:00:00Z","end_time":"2026-10-31T23:59:59Z"}